Operational Manager
1 week ago
Job Summary
">We are seeking an experienced Shift Lead to join our team at 222 - Equator Coffees.
">About the Role
">The successful candidate will be responsible for assisting the store manager in leading the Baristas to deliver exceptional customer experiences, providing high-quality beverages and specialty coffee knowledge. The Shift Lead will also learn operations and lead the team in the absence of the General Manager, demonstrating integrity, respect, and a passion for coffee.
">Main Responsibilities
">- ">
- Develop and implement strategies to improve sales and profits">
- Lead and manage teams to achieve operational excellence">
- Maintain a safe, clean, and healthy work environment">
- Ensure compliance with company policies and procedures">
- Communicate effectively with store managers and colleagues">
- Able to make decisions in the best interest of customers and solve problems independently">
- Contribute to store goals and objectives">
- Responsible for opening and closing cafe duties">
- Demonstrate respect, integrity, honesty, and knowledge to promote company culture and values">
Requirements and Qualifications
">- ">
- High school diploma or equivalent required">
- Experience in retail, customer service, or a related field preferred">
- Coffee experience desired">
- Patient, kind, and welcoming even in fast-paced environments">
- Able to lift up to 25 pounds occasionally">
- Available to work flexible hours, including early mornings, evenings, weekends, and holidays">
- Valid Food Handler Card required">
- Strong communication and teamwork skills">
- Able to maintain confidentiality and handle sensitive information discreetly">
Benefits and Perks
">- ">
- Competitive hourly wage starting at $18.50">
- Commuter benefits, pre-tax parking and transit">
- Employee Assistance Program (EAP) for physical and mental health, financial and legal coaching">
- Free mental health app subscription">
- Employee discount on merchandise, coffee gear, and cafe purchases">
- Continuing coffee education classes">
- Free coffee daily">
- Paid Time Off for voting on Election Day">
- Healthcare benefits after 60 days, including 100% employer-covered medical insurance">
- Holiday pay after 90 days, with eight paid Equator-observed holidays per year">
- 1 paid volunteer day per year">
- 401K with up to 4% company match after six months">
Compensation: $18.50-$20.00 per hour
">About 222 - Equator Coffees
">We are an equal-opportunity employer, committed to diversity and inclusion. We welcome applications from candidates who share our passion for excellent customer service and delivering high-quality products.
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