Operational Manager

1 week ago


San Francisco, California, United States 222 - Equator Coffees Full time

Job Summary

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We are seeking an experienced Shift Lead to join our team at 222 - Equator Coffees.

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About the Role

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The successful candidate will be responsible for assisting the store manager in leading the Baristas to deliver exceptional customer experiences, providing high-quality beverages and specialty coffee knowledge. The Shift Lead will also learn operations and lead the team in the absence of the General Manager, demonstrating integrity, respect, and a passion for coffee.

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Main Responsibilities

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  • Develop and implement strategies to improve sales and profits">
  • Lead and manage teams to achieve operational excellence">
  • Maintain a safe, clean, and healthy work environment">
  • Ensure compliance with company policies and procedures">
  • Communicate effectively with store managers and colleagues">
  • Able to make decisions in the best interest of customers and solve problems independently">
  • Contribute to store goals and objectives">
  • Responsible for opening and closing cafe duties">
  • Demonstrate respect, integrity, honesty, and knowledge to promote company culture and values">
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Requirements and Qualifications

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  • High school diploma or equivalent required">
  • Experience in retail, customer service, or a related field preferred">
  • Coffee experience desired">
  • Patient, kind, and welcoming even in fast-paced environments">
  • Able to lift up to 25 pounds occasionally">
  • Available to work flexible hours, including early mornings, evenings, weekends, and holidays">
  • Valid Food Handler Card required">
  • Strong communication and teamwork skills">
  • Able to maintain confidentiality and handle sensitive information discreetly">
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Benefits and Perks

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  • Competitive hourly wage starting at $18.50">
  • Commuter benefits, pre-tax parking and transit">
  • Employee Assistance Program (EAP) for physical and mental health, financial and legal coaching">
  • Free mental health app subscription">
  • Employee discount on merchandise, coffee gear, and cafe purchases">
  • Continuing coffee education classes">
  • Free coffee daily">
  • Paid Time Off for voting on Election Day">
  • Healthcare benefits after 60 days, including 100% employer-covered medical insurance">
  • Holiday pay after 90 days, with eight paid Equator-observed holidays per year">
  • 1 paid volunteer day per year">
  • 401K with up to 4% company match after six months">
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Compensation: $18.50-$20.00 per hour

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About 222 - Equator Coffees

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We are an equal-opportunity employer, committed to diversity and inclusion. We welcome applications from candidates who share our passion for excellent customer service and delivering high-quality products.



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