Operations Manager

6 days ago


Henrietta, Missouri, United States Brookshire Grocery Company Full time

We are seeking an experienced Store Operations Lead to join our team at Brookshire Grocery Company. This role is responsible for overseeing the day-to-day operations of a retail store, ensuring that customers receive excellent service and that all store functions run smoothly.

About Us

Brookshire Grocery Company is a family-owned business based in Tyler, Texas, operating over 209 stores across four states with three distribution centers and a corporate office. We pride ourselves on offering comprehensive benefits packages including medical, prescription drug, vision, dental, paid time off, stock ownership, a 401(k) retirement plan, incentive plans, employee discounts, educational scholarships, and access to our outdoor recreation area.

The Role

As a Store Operations Lead, you will be responsible for managing store operations, supervising Service Specialists, and performing training as needed. Key responsibilities include:

  • Managing inventory levels using item management processes to ensure satisfactory in-stock levels
  • Reviewing profit and loss, sales, shrink, and labor data, providing verbal or written summaries to upper management regarding any related issues
  • Maintaining a clean, safe, and sanitary working and shopping environment by adhering to company safety procedures
  • Greeting customers, answering questions, and responding to complaints, while maintaining a friendly and customer-service-oriented attitude
Requirements

To be successful in this role, you will need:

  • Intermediate knowledge of retail grocery store operations
  • Basic knowledge of WFM (Workforce Management), SAP for reporting purposes, anti-money laundering (AML) regulations, and on-site fuel station procedures
  • Ability to lead and motivate others, effectively communicate with customers and partners, and work in a fast-paced environment
  • High school diploma or GED, two or more years of related experience, or an equivalent combination of experience and/or higher education
  • TABC/LACT certification, Food Handler certification, Fuel Operator C training, Manager Food Safety certification, Anti-Money Laundering (AML) certification, and Health Insurance Portability and Accountability Act (HIPAA) certification
Benefits

We offer a competitive salary range of $45,000-$65,000 per year, depending on experience, plus a comprehensive benefits package including medical, dental, vision, and paid time off.



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