Operations Manager
6 days ago
We are seeking an experienced Store Operations Lead to join our team at Brookshire Grocery Company. This role is responsible for overseeing the day-to-day operations of a retail store, ensuring that customers receive excellent service and that all store functions run smoothly.
About UsBrookshire Grocery Company is a family-owned business based in Tyler, Texas, operating over 209 stores across four states with three distribution centers and a corporate office. We pride ourselves on offering comprehensive benefits packages including medical, prescription drug, vision, dental, paid time off, stock ownership, a 401(k) retirement plan, incentive plans, employee discounts, educational scholarships, and access to our outdoor recreation area.
The RoleAs a Store Operations Lead, you will be responsible for managing store operations, supervising Service Specialists, and performing training as needed. Key responsibilities include:
- Managing inventory levels using item management processes to ensure satisfactory in-stock levels
- Reviewing profit and loss, sales, shrink, and labor data, providing verbal or written summaries to upper management regarding any related issues
- Maintaining a clean, safe, and sanitary working and shopping environment by adhering to company safety procedures
- Greeting customers, answering questions, and responding to complaints, while maintaining a friendly and customer-service-oriented attitude
To be successful in this role, you will need:
- Intermediate knowledge of retail grocery store operations
- Basic knowledge of WFM (Workforce Management), SAP for reporting purposes, anti-money laundering (AML) regulations, and on-site fuel station procedures
- Ability to lead and motivate others, effectively communicate with customers and partners, and work in a fast-paced environment
- High school diploma or GED, two or more years of related experience, or an equivalent combination of experience and/or higher education
- TABC/LACT certification, Food Handler certification, Fuel Operator C training, Manager Food Safety certification, Anti-Money Laundering (AML) certification, and Health Insurance Portability and Accountability Act (HIPAA) certification
We offer a competitive salary range of $45,000-$65,000 per year, depending on experience, plus a comprehensive benefits package including medical, dental, vision, and paid time off.
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