Senior Financial Operations Manager

1 week ago


Lockhart, Texas, United States Austin Telco Federal Credit Union Full time
About the Role

We are seeking a highly skilled Senior Financial Operations Manager to join our team at Austin Telco Federal Credit Union. As a key member of our operations team, you will be responsible for providing exceptional financial services to our members while ensuring the smooth operation of our branch.

This is an exciting opportunity to work in a dynamic and supportive environment where you can grow your career and make a real difference in the lives of our members.

Key Responsibilities
  • Provide accurate, courteous, and prompt service to members, both over the phone and in-person.
  • Direct members to departments necessary for services required.
  • Post payments, deposits, withdrawals, and other pertinent information to accounts as required.
  • Opens new accounts for members ensuring all products, services, and associated fees are discussed and disclosed to the members.
  • Assists members in the process of obtaining/closing a loan.
  • Familiarity with security procedures, including operation of alarms, camera equipment, and cash vaults.
  • Balance cash drawer in a timely manner.
  • Ability to process stop payments, VCC fraud/dispute paperwork, ACH paperwork, and wire requests.
  • Opens, closes, makes changes to, and performs transactions on Individual Retirement Accounts (IRAs) and Health Savings Accounts (HSAs).
  • Opens, closes, and makes changes to share term certificates (CDs).
  • Assists with mobile deposits as assigned.
Requirements
  • High school diploma or general education degree (GED)
  • One year of related experience and/or training in a financial institution setting.
  • Good credit standing is also required and will be verified during pre-employment stage.
Compensation

The estimated salary for this role is $42,000-$45,000 per year, depending on experience. Benefits include paid holidays, 401(k) and defined benefit (pension) plan, business casual dress code, medical insurance, dental insurance, vision insurance, long and short-term disability, paid vacation and sick leave, robust Employee Assistance Program, volunteer opportunities, and more.



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