Hotel Front Desk Representative

2 days ago


Philadelphia, Pennsylvania, United States Hilton Garden Inn Center City Philadelphia Full time

Welcome to the Hilton Garden Inn Center City Philadelphia, where we're looking for a talented Hotel Front Desk Agent to join our guest services team. As a key member of our team, you'll be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of amazing.

Responsibilities:
  • Account Management: Maintain accurate records of all hotel guest account information, ensuring seamless check-ins and check-outs.
  • Customer Service: Mitigate customer complaints, answer incoming calls and questions, and provide warm welcomes to our guests.
  • Communication: Connect with the housekeeping department to ensure guest accommodations are ready, and maintain open communication with our guests throughout their stay.
Qualifications:
  • Experience answering telephone calls and troubleshooting stressful situations.
  • Working knowledge of Microsoft Office and reservation management systems.
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills.
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred.
  • High school graduate, GED recipient, or equivalent.


  • Philadelphia, Pennsylvania, United States Homewood Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Homewood Suites. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Check-in and Check-out: Perform all check-in and...


  • Philadelphia, Pennsylvania, United States Homewood Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Homewood Suites. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Check-In/Check-Out: Process guest arrivals and...


  • Philadelphia, Pennsylvania, United States Hilton Garden Inn Center City Philadelphia Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Garden Inn Center City Philadelphia. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and...


  • Philadelphia, Pennsylvania, United States Shaner Hotel Group Full time

    Hotel Guest Services Coordinator **Job Summary** We are seeking a highly skilled and customer-focused Hotel Guest Services Coordinator to join our team at the Philadelphia Residence Inn. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and...


  • Philadelphia, Pennsylvania, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Shaner Hotel Group. As a Front Desk Agent, you will be responsible for providing exceptional guest services, handling guest complaints, and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesGuest Services: Provide superior guest...


  • Philadelphia, Pennsylvania, United States Penn's View Hotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Penn's View Hotel.Key Responsibilities:Guest Registration and Room Assignment: Register and assign rooms to guests in a timely and efficient manner.Reservation Confirmation: Confirm phone and online reservations to ensure seamless guest experiences.Guest...


  • Philadelphia, Pennsylvania, United States Hilton Garden Inn Center City Philadelphia Full time

    Hotel Front Desk AgentWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Garden Inn Center City Philadelphia. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Guest Welcome...


  • Philadelphia, Pennsylvania, United States Cambria Hotel Philadelphia Downtown Full time

    About UsCambria Hotel Philadelphia Downtown Center City is committed to delivering exceptional service to our guests. Our 223-room hotel features 1,700 square feet of flexible space, on-site catering options, and a dedicated team of associates who are passionate about providing outstanding service.Job SummaryWe are seeking a highly skilled and...


  • Philadelphia, Pennsylvania, United States HEI Hotels & Resorts Full time

    Front Desk AgentWe are seeking a skilled Front Desk Agent to provide exceptional customer service and support to our guests at Cambria Philadelphia.Key Responsibilities:Assist guests with arrival and departure from the hotelProvide positive guest experiences through attentive and courteous serviceManage front desk operations, including check-in, check-out,...


  • Philadelphia, Pennsylvania, United States Cambria Hotel Philadelphia Downtown Full time

    About UsCambria Hotel Philadelphia Downtown Center City is committed to delivering exceptional service to our guests. Our 223-room hotel features 1,700 square feet of flexible space, on-site catering options, and a dedicated team of associates who are passionate about providing outstanding service.Job SummaryWe are seeking a highly skilled and...


  • Philadelphia, Pennsylvania, United States Sage Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Logan Hotel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Responsibilities:Guest...


  • Philadelphia, Pennsylvania, United States HYATT Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Night Audit professional to join our team at HYATT Hotels. As a Night Audit Associate, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our overnight guests.Key ResponsibilitiesGuest Registration and Check-in: Manage the registration process,...


  • Philadelphia, Pennsylvania, United States Mid Atlantic Retina Full time

    Job SummaryMid Atlantic Retina is seeking a highly organized and detail-oriented Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for patients and will be responsible for ensuring a positive and efficient experience.Key ResponsibilitiesFront Desk Operations: Manage the front desk area,...


  • Philadelphia, Pennsylvania, United States Hilton Philadelphia at Penn's Landing Full time

    About UsHilton Philadelphia at Penn's Landing is a world-class hotel that values its employees and is committed to creating exceptional guest experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering outstanding service.Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join...


  • Philadelphia, Pennsylvania, United States Sosuite Full time

    {"**About Sosuite**At Sosuite, we're revolutionizing the way people live and travel. Our mission is to provide beautiful, playful, and homey apartment suites that cater to the modern traveler's needs. We offer a range of amenities and services to ensure a comfortable stay, whether it's for a few nights or several months.**Our Story**Sosuite was founded in...


  • Philadelphia, Pennsylvania, United States Sage Hospitality Group Full time

    Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Logan Philadelphia. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Responsibilities:Respond to guest inquiries and requests in a...

  • Front Desk Supervisor

    3 weeks ago


    Philadelphia, Pennsylvania, United States The Bellevue Hotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at The Bellevue Hotel. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional customer service, and maximizing room revenue and occupancy.Key ResponsibilitiesFront...


  • Philadelphia, Pennsylvania, United States The Bellevue Hotel Full time

    Job SummaryThe Assistant Front Office Manager is a key member of our hotel team, responsible for ensuring the smooth operation of the Front Office department. This role requires a high level of customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGuest Service: Provide exceptional...


  • Philadelphia, Pennsylvania, United States Hilton Philadelphia at Penn's Landing Full time

    About UsHilton Philadelphia at Penn's Landing is a company that values its employees and is committed to creating exceptional guest experiences. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.Job SummaryWe are seeking a highly skilled...


  • Philadelphia, Pennsylvania, United States Fairfield Inn Philadelphia Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Fairfield Inn Philadelphia. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide warm and welcoming greetings to all guests,...