Customer Service Representative for Museum Operations

7 days ago


Lexington, Virginia, United States Virginia Department of Human Resource Management Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Visitor Services Assistant. This part-time position offers a competitive hourly rate and the opportunity to work in a dynamic museum environment.

About the Role

The successful candidate will be responsible for providing excellent customer service, greeting and orienting visitors, selling merchandise and tour tickets, and assisting with routine museum operations.

  • Key Responsibilities:
  • • Greet and assist visitors, answering questions and providing information about the museum and its collections
  • • Sell merchandise and tour tickets while maintaining a high level of customer satisfaction
  • • Restock and maintain merchandise as needed, ensuring that displays are visually appealing and well-stocked
  • • Assist with opening and closing procedures, including setting up and tearing down exhibits
  • • Provide basic orientation and customer service to visitors, addressing any concerns or issues they may have
Requirements

To be successful in this role, you will need:

  • Essential Qualifications:
  • • A neat and businesslike appearance at all times
  • • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people
  • • Basic knowledge of computer and POS systems, with experience using these tools in a fast-paced retail environment
  • • Ability to handle cash and operate a point-of-sale system accurately and efficiently
What We Offer

This is a part-time position, offering a competitive hourly rate and the opportunity to work in a dynamic museum environment. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply.



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