Retail Training Experience Manager

7 days ago


Tampa, Florida, United States Reguard Full time
Overview

Reguard, a pioneering warranty company, seeks to revolutionize the industry through innovative features and exceptional customer service.

Salary

We offer an attractive salary of $85,000 - $110,000 per year, commensurate with experience, as well as opportunities for professional growth and development.

Job Description

The Client Training Manager will be responsible for delivering in-person sales training, coaching workshops, and Q&A sessions at Reguard's partner retail locations across the country. This role involves traveling extensively, often outside of regular working hours, to support the training of retail store leaders and sales team members.

Main Responsibilities:
  1. Develop and implement effective sales training programs to enhance sales performance and attachment rates.
  2. Assess sales training needs for salespeople and sales leaders on a store-by-store basis, collaborating with partner L&D teams to optimize the sales training program.
  3. Manage training program scheduling, budget, expenses, and logistics, ensuring seamless execution.
  4. Evaluate training program effectiveness, communicating results to stakeholders and identifying areas for continuous improvement.
Required Skills and Qualifications

To succeed in this role, you should possess:

  • Strong communication, presentation, facilitation, and negotiation skills.
  • Ability to travel extensively, often outside of regular working hours.
  • Experience navigating complex national and global retail organizations.
  • Knowledgeable in sales and training impact analytics.
  • High emotional intelligence and a natural ability to build trust with others.
Benefits

We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. As a valued member of our team, you'll have access to ongoing training and development opportunities to help you grow professionally and personally.

Location

This position is based in [Location], with frequent travel required to partner retail locations nationwide.



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