Member Service Representative I Assistant

2 days ago


Las Vegas, Nevada, United States Silver State Schools Credit Union Full time
Job Description:
Silver State Schools Credit Union is seeking a highly skilled Member Service Representative I to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our members, resolving account-related issues, and promoting credit union products and services.

Responsibilities:
* Process member transactions efficiently and effectively
* Assist members in resolving account-related problems by recommending solutions that meet and/or exceed their requests
* Build member relationships through proactive identification of additional products and services that aid members in achieving their financial goals
* Communicate effectively with prospective and current members and represent the credit union in a positive and professional manner
* Provide highest level of caring, personalized service and quality products while staying abreast of members' needs and expectations

Requirements:
* High school diploma or general education degree (GED)
* Minimum of 6 months related experience and/or training
* Thorough knowledge of credit union's computer system for performing basic input/output tasks including Word and Excel desired
* Ability to work in a fast-paced environment and meet established sales and service goals

Estimated Salary: $45,000 - $60,000 per year

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