Restaurant Operations Manager
4 weeks ago
The General Manager position at Selrico Services Inc. for BLIMPIE in North Charleston, South Carolina is a full-time, salaried role within the hospitality/restaurant industry. This key management position is responsible for overseeing the daily operations of the BLIMPIE franchise location, ensuring exceptional guest service, and maintaining profitability. The General Manager will report directly to the Regional Director and work closely with the Selrico Services Inc. corporate team.
Key Responsibilities:
- Oversee and manage all aspects of daily operations at the BLIMPIE franchise location in North Charleston, SC
- Hire, train, and develop a team of high-performing staff members
- Ensure excellent guest service is provided at all times, taking action to address and resolve any guest concerns or issues
- Implement and maintain all Selrico Services Inc. and BLIMPIE standards, procedures, and policies
- Monitor and control food and labor costs to maintain profitability
- Create and maintain employee schedules, manage inventory, and place orders as needed
- Conduct regular staff meetings and communicate effectively with team members to ensure everyone is informed and working towards the same goals
- Conduct performance evaluations for all staff members and provide ongoing coaching and feedback to help them achieve success
- Act as a role model for professionalism, integrity, and positive leadership at all times
- Collaborate with the Selrico Services Inc. corporate team to develop and implement marketing initiatives and promotions
- Work closely with franchise owners to ensure their satisfaction and success
- Ensure compliance with all health and sanitation regulations and maintain a clean and safe work environment
Requirements:
- At least 23 years of previous experience in a management role within the restaurant industry
- Must obtain a Food Handler Certificate
- Excellent leadership, communication, and interpersonal skills
- Strong organizational and time management skills
- Understanding of food and labor cost controls and restaurant financials
- Familiarity with restaurant technology and POS systems
- Ability to work a flexible schedule, including weekends and holidays if needed
EEOC Statement:
Selrico Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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