Technical Support Specialist
1 week ago
TTI is a renowned name in the manufacturing industry, dedicated to delivering exceptional solutions that exceed customer expectations. We strive for excellence in everything we do, from product development to customer support.
Salary
Our estimated annual salary for this position is $60,000 - $70,000, based on location and experience.
Job Description
This role involves responding promptly and accurately to inquiries from consumers, service centers, and distributors regarding our company's policies and procedures. Key responsibilities include verifying warranty coverage and providing guidance on warranty and non-warranty services.
Required Skills and Qualifications
• Strong verbal and written communication skills
• Ability to multitask and manage competing priorities
• In-depth knowledge of company policies and procedures
• Previous experience in customer support or a related field is beneficial
Benefits
• Opportunity to work with a global leader in manufacturing
• Engaging and supportive work environment
• Professional development and training programs available
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