Customer Experience Ambassador

2 weeks ago


La Habra, California, United States Premium Brands Services, LLC Full time
Job Description

We are seeking a highly motivated and customer-focused Customer Experience Ambassador to join our team at Premium Brands Services, LLC. As a key member of our store leadership team, you will be responsible for creating a warm and welcoming environment that exceeds our customers' expectations.

About Us

At Lane Bryant, we empower women of all shapes and sizes to feel confident and beautiful. Our 120-year history is built on a commitment to inclusivity and acceptance, and we're passionate about helping every woman find her perfect fit.

Job Summary

The Customer Experience Ambassador is responsible for driving sales growth through exceptional customer service, leading by example, and fostering a positive store environment. If you have a passion for delivering outstanding customer experiences and inspiring others to do the same, we want to hear from you

Key Responsibilities:
  • Sales and Service: Utilize company resources to reinforce the brand experience and build strong relationships with customers.
  • Floor Supervision: Provide guidance and support to sales floor associates to ensure excellent customer service and achieve sales goals.
  • Community Engagement: Participate in local community events and activities to promote the brand and foster relationships with customers.
Requirements:
  • Strong Sales or Hospitality Background: Proven ability to meet or exceed performance standards in a fast-paced retail environment.
  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Leadership Potential: Demonstrated leadership skills and ability to motivate and inspire others.
  • Adaptability: Flexibility to work varying schedules, including nights, weekends, and holidays.
What We Offer:
  • Competitive Salary: $45,000 - $60,000 per year, based on experience.
  • Benefits Package: Comprehensive benefits, including medical, dental, and vision insurance, as well as paid time off and holidays.
  • Ongoing Training and Development: Opportunities for professional growth and development, including training programs and mentorship.


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