Client Relations Specialist

4 weeks ago


Gadsden, Alabama, United States Todd Davis - State Farm Agent Full time
Job Overview

ROLE SUMMARY:
Todd Davis - State Farm Agent is in search of a detail-oriented and proactive professional to undertake administrative responsibilities and assist insurance agents in acquiring and retaining clients. As an Account Associate on our team, your meticulous nature, commitment to client satisfaction, and sales-oriented mindset will prepare you for this dynamic role. Your efforts as a driven individual who excels in a fast-paced setting will create opportunities for career advancement and increased earnings.

KEY RESPONSIBILITIES:

  • Develop and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, precise, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Implement a customer-centric, needs-based assessment to inform clients about available insurance products.
  • Utilize effective communication skills to address customer needs while fostering business growth.

REQUIRED QUALIFICATIONS:

  • Strong dedication to customer service excellence.
  • Previous sales experience (whether in outside sales, inside sales, retail, or telemarketing) is preferred.
  • Ability to obtain a Property and Casualty License.
  • Ability to secure a Life/Health License.
  • Capability to meet mutually established marketing objectives.
  • Interest in promoting products and services tailored to customer requirements.

EMPLOYEE BENEFITS:

  • Competitive salary with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Potential for growth and advancement within the agency.


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