IT Support Specialist

2 days ago


Henderson, Nevada, United States Regional IT Support Full time
Job Summary:

At Regional IT Support, we are seeking a highly skilled and experienced IT Services Specialist to join our team. As an IT Services Specialist, you will be responsible for providing technical support and maintenance for our client-server system within an assigned practice.

Key Responsibilities:

  • Maintain all on-site computer equipment, including personal computers, peripherals, servers, wireless equipment, and printers.
  • Provide technical assistance and training to system users.
  • Participate in needs assessments, product evaluations, security administration, implementation planning, conversion planning and verification, testing, troubleshooting, and training.
  • Support and adhere to the US Oncology Compliance Program, including the Code of Ethics and Business Standards.

Requirements:

  • Associates degree in Information Systems, business, or a related technical field.
  • A+, Network+, or other hardware certifications preferred.
  • Minimum three (3) years of experience in support of Windows-based systems and other business applications, preferably in a healthcare environment.
  • Experience in support of enterprise resource planning systems, standard desktop applications (MS Office, McAfee Antivirus, internet browsers, email), associated hardware platforms, and peripherals, remote troubleshooting, and mobile computing, and troubleshooting network connectivity.

Work Environment:

The work environment is typical of an office setting and requires frequent interaction with staff and outside vendors. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology clinic environment.

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