Park Gatehouse Manager

7 days ago


Cleveland, Tennessee, United States Vista Recreation Full time
Park Gatehouse Manager

Estimated Salary: $45,000 - $60,000 per year

Job Overview

Vista Recreation is seeking a highly skilled Park Gatehouse Manager to oversee gate operations and provide exceptional customer service. This role requires strong leadership skills, excellent communication abilities, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Oversight of Gate Operations: Ensure accurate and timely handling of cash and credit transactions at the gate/kiosk locations.
  • Customer Service: Provide friendly and courteous service to guests, answer phones, and assist with reservations.
  • Training and Development: Train and coach new and existing gate attendants to ensure excellent service delivery.
  • Maintaining a Clean Environment: Maintain a clean and orderly gatehouse/kiosk, ensuring a positive guest experience.
Requirements
  • Bachelor's degree in hospitality, business, or a related field.
  • At least 1 year of experience in a customer-facing role, preferably in a park or recreation setting.
  • Excellent communication and leadership skills.
  • Able to work independently and as part of a team.
  • Available for duty during weekends, holidays, and peak visitation periods.


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