Park Gatehouse Manager
7 days ago
Estimated Salary: $45,000 - $60,000 per year
Job OverviewVista Recreation is seeking a highly skilled Park Gatehouse Manager to oversee gate operations and provide exceptional customer service. This role requires strong leadership skills, excellent communication abilities, and the ability to work in a fast-paced environment.
Key Responsibilities- Oversight of Gate Operations: Ensure accurate and timely handling of cash and credit transactions at the gate/kiosk locations.
- Customer Service: Provide friendly and courteous service to guests, answer phones, and assist with reservations.
- Training and Development: Train and coach new and existing gate attendants to ensure excellent service delivery.
- Maintaining a Clean Environment: Maintain a clean and orderly gatehouse/kiosk, ensuring a positive guest experience.
- Bachelor's degree in hospitality, business, or a related field.
- At least 1 year of experience in a customer-facing role, preferably in a park or recreation setting.
- Excellent communication and leadership skills.
- Able to work independently and as part of a team.
- Available for duty during weekends, holidays, and peak visitation periods.
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