Medical Contact Center Representative
6 days ago
Are you passionate about delivering exceptional customer service and making a difference in the lives of others?
As a Medical Contact Center Agent at LifeBridge Health, you will play a vital role in supporting our patients and healthcare providers through timely and accurate communication.
Job Summary
The Medical Contact Center Agent is responsible for handling patient inquiries, scheduling appointments, and providing general information about our services.
Key Responsibilities:
- Respond to patient calls and emails in a professional and empathetic manner
- Schedule appointments and procedures with our healthcare providers
- Provide accurate and timely information about our services and policies
- Work collaboratively with other teams to ensure seamless communication and care coordination
Requirements:
- Diploma or Associate's degree in a related field (e.g. healthcare administration, customer service)
- 1-3 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- A competitive salary of $16.00-$21.00 per hour based on experience
- A comprehensive benefits package including medical, dental, and vision insurance
- A 401(k) retirement plan with employer matching
- Opportunities for professional growth and development
About Us:
LifeBridge Health is a leading healthcare provider in Maryland, dedicated to delivering high-quality patient care and innovative solutions to the communities we serve. We are proud to be an equal opportunity employer and welcome diverse candidates from all backgrounds.
Apply Now:
-
Medical Contact Center Representative
5 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob Title: Medical Contact Center RepresentativeWe are seeking a skilled and compassionate Medical Contact Center Representative to join our team at LifeBridge Health. This is an exciting opportunity to work in a dynamic environment where you will be responsible for handling customer requests and providing exceptional service.About the Role:As a Medical...
-
Medical Contact Center Representative
5 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeAbout the RoleWe are seeking a skilled and compassionate Medical Contact Center Agent to join our team at LifeBridge Health.As a Medical Contact Center Agent, you will be responsible for providing exceptional customer service to patients and families through phone, EMR portal, and other communication channels.You will work in partnership with healthcare...
-
Medical Contact Center Representative
5 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two interactions are the same? If so, we invite you to join our team as a Medical Contact Center Agent at LifeBridge Health!About Us:We're one of Maryland's largest healthcare providers, serving over 1 million patients annually. Our...
-
Medical Contact Center Representative
4 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeUnlock a Rewarding Career in Medical Customer ServiceWe are seeking highly motivated and compassionate individuals to join our team as Contact Center Agents. About the Role: This is a full-time position with a weekend commitment, requiring agents to work days/evenings/nights (2:30pm-11:00pm). As a Contact Center Agent, you will be responsible for handling...
-
Medical Contact Center Representative
5 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob OverviewWe are seeking a skilled Medical Contact Center Agent to join our team at LifeBridge Health in Baltimore, MD.This is a full-time position with a weekend commitment, offering a competitive salary of $16.00-$21.00 per hour based on experience.Key ResponsibilitiesHandle customer inquiries and requests via phone, EMR portal, or other methods.Provide...
-
Medical Contact Center Representative
4 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob SummaryThe Contact Center Agent I plays a vital role in handling customer requests, utilizing protocols and software to ensure seamless communication. Focusing on specific provider practices or departments, the agent handles various requests, including appointments, prescription refills, and pre-authorizations.This position requires collaboration with...
-
Medical Contact Center Representative
4 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob Summary:The Medical Contact Center Agent I plays a vital role in handling customer requests, ensuring seamless communication and exceptional patient experience.Key Responsibilities:Utilize protocols, guidelines, and software programs to manage incoming requests from various channels.Handle requests primarily in support of specific provider practices,...
-
Medical Contact Center Specialist
24 hours ago
Baltimore, Maryland, United States LifeBridge Health Full timeAbout the RoleWe are seeking a highly skilled Medical Contact Center Agent to join our team at LifeBridge Health. As a key member of our contact center, you will play a vital role in providing exceptional customer service and support to our patients.Job DescriptionThe Medical Contact Center Agent I utilizes established protocols, guidelines, and software...
-
Medical Contact Center Professional
2 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeAbout LifeBridge HealthLifeBridge Health is a leading healthcare provider in Maryland, committed to delivering high-quality care to over 1 million patients annually.We strive to CARE BRAVELY, making a positive impact on the lives of our patients, families, and communities.Our MissionAt LifeBridge Health, we are dedicated to providing exceptional patient...
-
Medical Contact Center Professional
5 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob Title: Medical Contact Center ProfessionalAbout LifeBridge Health: As one of the largest healthcare providers in Maryland, with 13,000 team members, we strive to CARE BRAVELY for over 1 million patients annually.Salary Range: $16.00-$21.00 per hour (Experience-based)Job Description: The Contact Center Agent I utilizes protocols, guidelines, and software...
-
Medical Contact Center Representative
4 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeAbout LifeBridge HealthWe are a leading healthcare provider in Maryland, with 13,000 team members dedicated to delivering exceptional patient care. Our mission is to provide compassionate and personalized services to over 1 million patients annually.Job Summary:This role involves handling customer inquiries and requests related to medical services via phone,...
-
Baltimore, Maryland, United States LifeBridge Health Full timeJob OverviewAs a Medical Contact Center Agent at LifeBridge Health, you will be part of a dynamic team that provides exceptional customer service to patients and healthcare providers. This is an exciting opportunity to make a positive impact on people's lives.About the JobThis role involves handling customer inquiries and requests via phone, email, or online...
-
Medical Practice Representative
4 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob Summary">We are seeking a Medical Practice Representative to join our team at LifeBridge Health. As a Medical Practice Representative, you will be responsible for performing registration and scheduling of outpatient appointments, charge entry, collection of co-pays and medical records functions.">Key Responsibilities:">Perform registration and scheduling...
-
Medical Services Representative
4 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeLifeBridge Health Medical Contact Center JobBaltimore, MDSinai CorporateFull-time w/Weekend Commitment - Evening/Night shifts - 2:30pm-11:00pmClerical/Administrative83973$18.36-$23.38 Experience basedWe are seeking a skilled Medical Contact Center Agent to join our team at LifeBridge Health in Baltimore, MD.About the Role:The successful candidate will work...
-
Baltimore, Maryland, United States Grace Medical Center Full timeJob DetailsWe are seeking a skilled and experienced Ambulatory Care Registered Nurse to join our team at Grace Medical Center for a travel nursing opportunity.Salary: $2312.00 per week, paid weekly.Company OverviewAs a leader in healthcare, Grace Medical Center is dedicated to providing exceptional patient care and improving the health of our community.Job...
-
Medical Office Representative
4 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeLifeBridge Health is seeking a Medical Office Representative to join their team. This role involves performing registration and scheduling of outpatient appointments, charge entry, collection of co-pays and medical records functions.May perform referrals and optimize facility and professional collections. Pulls and refiles records, files loose reports and...
-
Medical Customer Service Representative
4 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeSeeking Medical Customer Service RepresentativeWe are looking for a dedicated and detail-oriented individual to join our team as a Medical Customer Service Representative. In this role, you will be the primary point of contact for patients and providers, handling inquiries, resolving issues, and providing exceptional customer service.This is a full-time...
-
Clinical Nurse Specialist
5 days ago
Baltimore, Maryland, United States Mercy Medical Center - Baltimore, MD Full timeAbout UsMercy Medical Center, a Magnet-designated university-affiliated hospital located near Baltimore's Inner Harbor, offers a unique opportunity for nurses to grow professionally in its Mother/Baby Unit.Compensation and BenefitsWe offer an attractive compensation package, with estimated annual salary around $ 80,000-$120,000, based on experience and...
-
Healthcare Representative
6 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeCustomer Service RepresentativeLifeBridge Health is seeking a Customer Service Representative to join our team.About the Role:The Contact Center Agent I uses protocols, guidelines, and appropriate software programs to handle customer requests coming into the Contact Center by phone, EMR portal, LBH website, or other methods. The agent primarily handles...
-
Surgical Nursing Specialist
7 days ago
Baltimore, Maryland, United States University of Maryland Medical System Full timeOverviewThe University of Maryland Medical System seeks a dedicated Registered Nurse to join our team at the University of Maryland Medical Center, a world-class 800-bed Academic Medical Center with Magnet designation.Compensation and BenefitsWe offer a highly competitive wage scale with annual merit increases, measured against market standards. Our...