Sales Associate

4 weeks ago

Augusta, Maine, United States Chico's FAS Full time

Job Summary:

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability.

Key Responsibilities:

• Drive sales by utilizing sales techniques and communicating product knowledge to customers.

• Maintain knowledge of current sales and promotions, and maintain pricing and visual standards.

• Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management.

• Participate in visual directives, including monthly store sets and zone maintenance.

Customer Experience:

• Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

• Ensure prompt resolution of customer concerns.

• Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns, and exchanges, security practices, and other applicable operations.

Operational Excellence:

• Support replenishment activities that keep the store full and abundant.

• Assist with locate fulfillment and visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.

• Assist with boutique cleanliness and organization.

Teamwork and Growth:

• Promote an inclusive, collaborative approach to problem-solving.

• Seek personal developmental opportunities and solicit feedback.

Qualifications:

• Retail or sales experience preferred.

• Must be 16 years of age or older.

• Excellent communication and customer service skills.

• Ability to learn or adapt to technology provided by the company.

• Strong organizational skills and ability to multi-task in a fast-paced environment.

• Ability to communicate with customers, Associates, and Management.

• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays, is required.

Physical Requirements:

• Constant walking/standing (67-100% of 8-hour shift).

• Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).

• Frequent climbing (34-66% of 8-hour shift).

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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