Senior Landscaping Account Manager
3 weeks ago
At Gothic Landscape, we prioritize delivering exceptional customer service and fostering authentic relationships with our clients and teams.
We transform landscapes into vibrant spaces where people live, work, and play, driven by ingenuity, vision, and dedication.
As the largest family-owned and operated landscaping company in the nation, we remain committed to our core values and the people who make it all possible.
We seek a talented Landscaping Senior Account Manager to join our team, who can provide quality and timely customer service, manage production crews, and drive business growth.
Key responsibilities include:
- Building strong relationships with customers through effective communication and service
- Managing crew members, including performance management, addressing complaints, and planning workloads
- Providing proactive site quality reviews and communicating assessments internally and externally
- Networking and earning referrals to drive branch growth
- Assisting the branch team in achieving quality, retention, growth, and profitability objectives
Requirements include:
- ~8 years+ of client & crew management experience in the commercial landscape industry, with a proven track record of managing a large client portfolio
- ~2 or 4-year college degree in a related field, or a minimum of 2-3 years landscape/horticulture experience with training and managing multiple crew members/gardeners
- ~At least 5 years of crew management, including in-depth knowledge of landscape operations, high-level sales, and strong interpersonal communication skills
- ~Sound time management and organizational skills, with a strong work ethic and experience in consultative sales to clients for additional services
We offer a competitive package, including:
- 9 paid holidays per year, with paid vacation and sick leave
- Company-paid take-home vehicle, fuel card, cell phone, and laptop
- Paid training/certification and career advancement opportunities
- Annual bonus potential, based on overall branch and individual performance
We are committed to providing equal employment opportunities to all employees and applicants, without regard to protected status in accordance with all applicable federal, state, and local laws.
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