Operational Shift Lead

1 week ago


Cleveland, Tennessee, United States Firehouse Subs Full time

Job Title: Operational Shift Lead

About the Job:

The Operational Shift Lead at Firehouse Subs is a key member of our team, responsible for ensuring the profitable operation of a specific shift while adhering to all company guidelines and regulations.

Key Responsibilities:

  • Ensure Daily Workflow: Ensure that daily workflows are always up-to-date and accurately reflect the current state of the restaurant.
  • Verify Store Cash Funds: Verify store cash funds daily, reporting any large discrepancies (>$20.00) immediately to the office.
  • Assist with Staff Scheduling: Assist with staff scheduling, ensuring that adequate coverage is in place for all shifts.
  • Lead by Example: Provide leadership to the restaurant team, consistently meeting standards of superior guest service, quality, and cleanliness.
  • Maintain Restaurant Equipment: Maintain awareness of and assist in maintaining restaurant equipment in full working order, communicating problems immediately via the Repair and Maintenance Request forms.
  • Comply with Regulations: Ensure knowledge, adherence, and enforcement of all local, state, and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA, and any other appropriate regulations required for the legal operation of the business.
  • Benefits:
    • Competitive Hourly Wages: Our employees enjoy competitive hourly wages.
    • No Working with Fryers or Grease Traps: No working with fryers, grills, or grease traps.
    • No Late Night Hours: No late night hours.
    • Free Meals: Free meals on days scheduled to work, 50% off all other times.
    • Friendly Work Environment: A friendly, team-oriented environment.

Requirements:

  • Availability: Must be available to work in-store 20-40 hours per week with a minimum of 2 nights per week and weekends.
  • Certifications: Must hold and maintain a Manager Food Safety Certification prior to being left as the person in charge.
  • Practical Exams: Must pass all practical exams, including Prep and Slicing, before 10:30am.
  • Grade Requirement: Must pass the Shift Leader Written Entrance Exam with at least an 85% grade.

About Us:

At Firehouse Subs, we're passionate about serving high-quality food and providing exceptional customer service in a welcoming and fun environment.

Estimated Salary: $45,000 - $60,000 per year based on experience and location.



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