Hospitality Service Specialist

4 days ago


Beachwood, Ohio, United States Troon Golf, L.L.C. Full time

Becoming a part of Troon Golf, L.L.C. team as a Server means joining a dynamic environment where you will be able to develop your skills in delivering exceptional customer service and creating memorable experiences for our guests.

We offer a competitive salary starting at $16 per hour during our comprehensive training program (2 weeks). Upon completion of the training and based on your performance, your wage may shift up to $19 per hour, plus a commission program. With this opportunity, our team members earn an average of $17 to $20 per hour or more.

In addition to competitive pay, we provide various benefits including:

  • Free employee meals
  • Uniforms
  • Golf opportunities
  • Education scholarships
  • Internship opportunities
  • Holiday bonus

Full-time employees are also entitled to:

  • 401k plan
  • Medical, dental, and vision insurance
  • Paid vacation

The role of a Server involves:

  1. Providing immediate attention to all guests upon seating
  2. Describing specials of the day to the guests
  3. Answering questions regarding any menu item and offering suggestions when appropriate
  4. Taking food and beverage orders from guests and delivering food promptly after preparation
  5. FOLLOWING-UP with guest to ensure satisfaction
  6. Replenishing items as needed
  7. Maintaining organized workstation and side work duties
  8. Setting up and breaking down golf stations every shift
  9. Utilizing Point of Sales System
  10. Following established systems for taking, placing, and delivering orders
  11. Following established standards for greeting, cocktail service, food delivery, and general service techniques
  12. Practicing tray service for all food and beverage service
  13. Cross-trained in bartending service
  14. Incorporating safe work practices in job performance
  15. Valid driver's license required for operating golf cart
  16. Regular and reliable attendance
  17. Performs other duties as required

To succeed in this role, you should possess:

  • A high school diploma or equivalent
  • Related experience and/or training
  • Fitness to stand for long periods

We require our Servers to:

  • Meet state age requirements for handling alcoholic beverages
  • Knowledge of POS system

This is an excellent opportunity for individuals who enjoy working in a fast-paced hospitality environment and providing exceptional customer service.



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