Hospitality Service Specialist
4 days ago
Becoming a part of Troon Golf, L.L.C. team as a Server means joining a dynamic environment where you will be able to develop your skills in delivering exceptional customer service and creating memorable experiences for our guests.
We offer a competitive salary starting at $16 per hour during our comprehensive training program (2 weeks). Upon completion of the training and based on your performance, your wage may shift up to $19 per hour, plus a commission program. With this opportunity, our team members earn an average of $17 to $20 per hour or more.
In addition to competitive pay, we provide various benefits including:
- Free employee meals
- Uniforms
- Golf opportunities
- Education scholarships
- Internship opportunities
- Holiday bonus
Full-time employees are also entitled to:
- 401k plan
- Medical, dental, and vision insurance
- Paid vacation
The role of a Server involves:
- Providing immediate attention to all guests upon seating
- Describing specials of the day to the guests
- Answering questions regarding any menu item and offering suggestions when appropriate
- Taking food and beverage orders from guests and delivering food promptly after preparation
- FOLLOWING-UP with guest to ensure satisfaction
- Replenishing items as needed
- Maintaining organized workstation and side work duties
- Setting up and breaking down golf stations every shift
- Utilizing Point of Sales System
- Following established systems for taking, placing, and delivering orders
- Following established standards for greeting, cocktail service, food delivery, and general service techniques
- Practicing tray service for all food and beverage service
- Cross-trained in bartending service
- Incorporating safe work practices in job performance
- Valid driver's license required for operating golf cart
- Regular and reliable attendance
- Performs other duties as required
To succeed in this role, you should possess:
- A high school diploma or equivalent
- Related experience and/or training
- Fitness to stand for long periods
We require our Servers to:
- Meet state age requirements for handling alcoholic beverages
- Knowledge of POS system
This is an excellent opportunity for individuals who enjoy working in a fast-paced hospitality environment and providing exceptional customer service.
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