Sales Associate
4 weeks ago
Carter's/OshKosh is seeking a Sales Associate to provide exceptional customer service and drive sales in our stores. As a Customer Experience Expert, you will be the face of our brand, greeting customers with a warm smile and providing assistance with our product styles, features, and benefits. You will also be responsible for resolving customer issues, executing point of sale transactions, and maintaining a safe and clean store environment.
Key Responsibilities:
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
What We Offer:
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
Requirements:
- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
- Stand or walk for extended periods of time; climb up and down a ladder
- Provide availability that may include days, nights, weekends, and holidays as scheduled
Carter's/OshKosh is an Equal Opportunity and Affirmative Action employer.
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