Sales Associate

4 weeks ago


San Ysidro CA USA, United States Carter'sOshKosh Full time
Customer Experience Expert

Carter's/OshKosh is seeking a Sales Associate to provide exceptional customer service and drive sales in our stores. As a Customer Experience Expert, you will be the face of our brand, greeting customers with a warm smile and providing assistance with our product styles, features, and benefits. You will also be responsible for resolving customer issues, executing point of sale transactions, and maintaining a safe and clean store environment.

Key Responsibilities:
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed
  • Articulate current promotional events and the brand loyalty program, including credit, to customers
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

What We Offer:
  • A positive and solutions-oriented mindset
  • Demonstrated customer service and engagement skills
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once

Requirements:
  • Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
  • Stand or walk for extended periods of time; climb up and down a ladder
  • Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter's/OshKosh is an Equal Opportunity and Affirmative Action employer.
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