Desktop Support Specialist in Charlottesville
3 weeks ago
Opportunity Overview:
Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Charlottesville. In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:
- Provide Workstation Software Break Fix support
- IMAC - PC Install, Moves, Adds and Changes
- Image Loads
- Asset Recovery
- Asset tagging
- Printer Support
- Client Center (Tech Bar) Support
- IT Service Management Updates
- Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned
Requirements:
Must be within driving distance of Charlottesville and willing to work onsite. Please note that pursuant to a government contract, this specific position requires U.S. citizenship status.
What We Offer:
As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. For more information, please visit our website at
Key Qualifications:
- Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
- Knowledge of PC Imaging
- Experience with change management and incident management
- Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe
Preferred Qualifications:
- Certified Dell Technician
- Expertise in Inventory Control
What is Important to Us:
You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients.
Salary:
$17.00/hr - $28.00/hr
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