Front Desk Representative-Bilingual Spanish
1 week ago
Gastro Health is a leading gastroenterology multi-specialty group with over 130 locations throughout the United States. Our team of experts is dedicated to providing outstanding medical care and an exceptional healthcare experience.
Job SummaryWe are seeking a highly skilled Front Desk Representative-Bilingual Spanish to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our physicians and care center providers.
Key Responsibilities- Greet patients in a pleasant and timely manner, utilizing a practice management system to create provider records and scan medical records.
- Verify registration forms, obtain referring physician and primary physician information, and ensure patient has current referral on date of service.
- Verify insurance benefits and eligibility prior to office visits and procedures, and collect all applicable co-payment, coinsurance, deductible, or outstanding balance from the patient.
- Ensure time-of-service batch is balanced and closed daily, and research and assist patients with questions regarding balances.
- Maintain cleanliness and neatness of lobby/reception area, and provide support for the physician and/or care center providers to ensure they are kept on schedule and advised of appointment changes.
- High school diploma or GED equivalent
- 1 year's experience in a healthcare setting
- Punctual and dependable required
- Bilingual (English/Spanish) required
- Willing to cross-train
- 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
- Discretionary profit-sharing contributions of up to 4%
- Health insurance
- Employer contributions to HSAs and HRAs
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Voluntary life insurance
- Voluntary disability insurance
- Accident insurance
- Hospital indemnity insurance
- Critical illness insurance
- Identity theft insurance
- Legal insurance
- Pet insurance
- Paid time off
- Discounts at local fitness clubs
- Discounts at AT&T
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
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