Security Team Member

6 days ago


Sacramento, California, United States Mango's Sacramento Full time
Job Overview

Mango's Sacramento is seeking a highly skilled Security Associate to join our team.

Estimated Salary:

$45,000 - $55,000 per year

Key Responsibilities
  • Customer Greeting & Assistance
    • Deliver exceptional customer service by greeting guests with a positive and friendly attitude upon entry.
    • Assist patrons with inquiries, directions, and general information in a prompt and professional manner.
    • Perform ID checks and bag inspections in compliance with club policies and local regulations.
  • Safety & Security
    • Monitor the club for security risks or safety concerns, ensuring all areas are secure and well-maintained.
    • Enforce venue rules and remain calm and authoritative when managing disruptions or conflicts.
    • Respond to incidents or emergencies swiftly and in accordance with established protocols.
  • Surveillance & Reporting
    • Observe both the interior and exterior of the club for suspicious activity.
    • Report incidents or safety hazards to management immediately, providing clear and concise details.
    • Collaborate with other security staff to address any issues or concerns promptly and efficiently.
  • Atmosphere & Guest Engagement
    • Contribute to a fun, vibrant atmosphere by engaging with guests and promoting a positive experience.
    • Help manage crowd flow and behavior, ensuring both safety and enjoyment.
    • Address any conflicts with respect and professionalism to maintain a comfortable environment for all.
Qualifications
  • Bachelor's degree in a related field (e.g., criminology, law enforcement) or equivalent experience.
  • BSIS Certification (Guard card).
  • RBS Certification within 30 days of employment.
  • Previous experience in security, hospitality, or customer service is preferred.
  • Strong communication skills and the ability to stay calm under pressure.
  • Ability to meet the physical demands of the role (standing/walking for long periods).
  • Knowledge of emergency response protocols is a plus.
  • Must be at least 21 years old and pass a background check.


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