Customer Service Representative

4 weeks ago

Wichita, Kansas, United States Clayton Sogard - State Farm Agent Full time
Job OverviewAs a Customer Service Representative with Clayton Sogard - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of our community members.

We are seeking a customer-focused and empathetic team member who is driven to succeed and provide outstanding service. If you are a strong communicator with a detail-oriented approach, we encourage you to apply.

Key Responsibilities:
  • Respond to customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Previous customer service experience preferred.

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