Litigated Claims Specialist, General Liability

4 weeks ago


Schaumburg, Illinois, United States Zurich Insurance Company Ltd Full time
About the Role:

Zurich is seeking a dedicated Litigated Claims Specialist to join our team. In this role, you will handle multi-party commercial line claims of moderate to high exposure and complexity. Guided by established protocols, you will ensure claims are managed efficiently and effectively while delivering exceptional, customer-centric service.

Key Responsibilities:
  • Manage and resolve multi-party commercial line litigated claims.
  • Ensure claims are processed within specific limits of authority.
  • Provide excellent customer-centric claims service.
Requirements:
  • Bachelor's Degree and 3+ years of experience in Claims or Insurance.
  • Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or Insurance.
  • Completion of Zurich Claims Training Program with 3+ years of experience in Claims or Insurance.
  • High School Diploma or Equivalent with 5+ years of experience in Claims or Insurance.
  • Must obtain and maintain required adjuster license(s).
  • Knowledge of insurance regulations, markets, and products.
  • Proficiency in Microsoft Office.
Preferred Qualifications:
  • 3+ years of experience handling Commercial General Liability Litigated Claims.
  • Effective verbal and written communication skills.
  • Strong analytical, critical thinking, and problem-solving skills.
  • Excellent time management, prioritization, and multi-tasking abilities.
  • Experience in team collaboration and building cross-functional relationships.
  • Proficiency in explaining complex financial and actuarial concepts.
  • Ability to assess the scope and exposure of moderately complex claims.
  • Expertise in the reserving process for indemnity and expenses.
  • Capability to develop and execute negotiation strategies.
  • Skill in identifying nuances in customer and business partner interactions.
  • Proficiency in presenting claim resolution information to stakeholders.

At Zurich, we want you to share your unique perspectives, experiences, and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers, and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status, or any other legally protected status. EOE disability/vet Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - Schaumburg, AM - Addison, AM - Atlanta, AM - Gold River, AM - Maitland, AM - New York, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - Sacramento Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE



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