
Outbound Customer Care Professional
12 hours ago
This position is an exciting opportunity to join Edfinancial Services as a skilled customer service representative. In this role, you will engage with customers through inbound and outbound calls, ensuring a positive experience by utilizing provided scripts and information to effectively promote our products and services.
Responsibilities:- Address customer inquiries and provide accurate information to resolve issues promptly and professionally.
- Utilize sound judgment and training provided to support customer inquiries.
- Maintain a positive work atmosphere by behaving and communicating in a manner that promotes teamwork and collaboration with customers, clients, co-workers, and management.
- Ensure the security of your workstation and work area regarding the confidentiality of data and systems.
- Gain 5c level access to Edfinancial's information system.
- Represent the company and its interests in a positive, professional manner inside and outside the corporate environment.
- Maintain a high-level of knowledge of all loan phases, from pre-loan thru pay-off, including the ability to analyze complex and detailed information regarding customers' invoices, payments, and loan status questions.
- Maintain knowledge of federal and regulatory issues, as well as Edfinancial rules and regulations.
- Maintain certifications for specialized training and complete annual refresher courses in each topic.
- Be willing to cross-train in specialty queues within the department and other areas of the organization as needed.
- Stay up-to-date on system enhancements and changes to determine the best way to assist borrowers.
- Adhere to assigned schedules to assist with outbound calls, inbound calls, incoming chats, emails, or a combination of skills.
- Ensure that department goals and expectations are met on a daily and monthly basis.
- Be proactive and discuss strategies with management to improve job performance.
- Read training materials and utilize resources provided by the department and company.
- Work overtime based on business and department needs.
We offer a comprehensive compensation package, including a competitive salary range of $45,000 - $60,000 per year, depending on experience and qualifications. Additionally, we provide opportunities for professional growth and development, as well as a supportive team environment.
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Outbound Call Representative
11 hours ago
El Paso, Texas, United States Edfinancial Services Full timeAbout the JobWe are seeking a skilled professional to join our team as a Customer Service Representative. In this role, you will be responsible for managing a high volume of inbound and outbound calls, ensuring exceptional customer experiences through efficient communication and problem-solving skills. You will also contribute to maintaining a positive work...
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Customer Service Representative
15 hours ago
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Customer Service Representative
12 hours ago
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Travel Allied Healthcare Professional
2 weeks ago
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Professional Home Care Professional
5 days ago
El Paso, Texas, United States Two Maids Full timeAt Two Maids, we believe that every person deserves to live in a clean and comfortable home. As a Professional Home Care Professional, you will play a crucial role in making this vision a reality. Our team is dedicated to providing top-notch cleaning services, ensuring our clients' homes are spotless and well-maintained.SalaryWe offer a competitive hourly...
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Customer Support and Sales Professional
2 weeks ago
El Paso, Texas, United States Ada Business Solutions Full timeAbout the RoleWe are seeking a Customer Support and Sales Professional to join our team at Ada Business Solutions. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCommunicate with customers to understand their needs and concernsProvide information on new...
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Diagnostic Imaging Professional
2 weeks ago
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Diagnostic Imaging Professional
3 days ago
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Home Health Care Professional
2 weeks ago
El Paso, Texas, United States Always Best Care Senior Services Full timeWe are seeking experienced caregivers to join our team and provide compassionate support to seniors in their own homes. As a Home Health Care Professional with Always Best Care Senior Services, you will have the opportunity to make a meaningful impact on the lives of others while enjoying a fulfilling career.About the RoleThis is an exciting opportunity for...
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Customer Service Representative
2 weeks ago
El Paso, Texas, United States Fred Loya Insurance Full timeJob DescriptionAt Fred Loya Insurance, we are seeking a highly motivated and customer-focused Sales Professional to join our team as a Customer Service Representative.Estimated Salary: $50,000 - $70,000 per year based on experience and qualifications.About the Role:We are looking for a sales professional who can provide exceptional customer service, sell new...
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El Paso, Texas, United States Care Quality of El Paso, LLC Full timeJob OverviewWe are seeking a skilled Registered Nurse to provide high-quality patient care in our dynamic team. As a key member, you will be responsible for assessing and treating patients, ensuring their optimal health and well-being.About the RoleThis position involves administering nursing care to patients with diverse needs, creating personalized...
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Diagnostic Imaging Professional
2 weeks ago
El Paso, Texas, United States HONESTLOVE GLOBAL PROFESSIONAL STAFFING Full timeHONESTLOVE GLOBAL PROFESSIONAL STAFFING, a leading staffing agency in the healthcare industry, is seeking an experienced Diagnostic Imaging Professional for a 13-week travel assignment in Texas. This exciting opportunity offers a chance to work with a reputable healthcare institution while exploring the vibrant city of El Paso.Job Summary:We are looking for...
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Bulk Product Shipping Coordinator
2 weeks ago
El Paso, Texas, United States Stagecoach Full timeJob SummaryThe Bulk Product Shipping Coordinator role within the Tanker Division at Stagecoach requires exceptional organizational skills and attention to detail. This individual will be responsible for maintaining accurate information related to shipping and receiving of bulk products, utilizing MS Office to ensure timely and efficient processing.Key...
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Nurse Care Professional
4 weeks ago
El Paso, Texas, United States UMC Health System Full timeJob OverviewWe are seeking a skilled Nurse Care Professional to join our team at UMC Health System.Salary and BenefitsThe estimated salary for this position is $85,000 - $110,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) matching program.Job...
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Surgical Care Professional
2 weeks ago
El Paso, Texas, United States The Hospitals of Providence - Sierra Campus Full timeOverviewThe Hospitals of Providence - Sierra Campus is committed to providing exceptional patient care in a dynamic and collaborative environment.We are seeking a skilled Surgical Care Professional to join our team, responsible for coordinating patient care in the surgical suite. Key responsibilities include planning care throughout the Perioperative...
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Patient Care Professional
2 weeks ago
El Paso, Texas, United States DaVita Inc. Full timeCompany Overview">DaVita Inc. is committed to delivering compassionate and high-quality care to our patients and their families.">Salary">The estimated annual salary for this position is $45,000-$60,000, depending on qualifications and experience.">Job Description">In this role, you will have the opportunity to make a meaningful difference in the lives of...
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Surgical Care Professional
1 week ago
El Paso, Texas, United States The Hospitals of Providence Full timeOverviewThe Hospitals of Providence is a reputable healthcare provider seeking a skilled Surgical Care Professional to join their team in El Paso, Texas.
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Healthcare Professional
2 weeks ago
El Paso, Texas, United States The Hospitals of Providence Full timeThe Hospitals of Providence is seeking a highly skilled and compassionate Patient Care Coordinator to join our team. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong passion for delivering high-quality patient care.About the Role:This is an ongoing 36-hour per week...
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Nursing Care Professional
4 days ago
El Paso, Texas, United States The Hospitals of Providence Full timeThe Hospitals of Providence is seeking a dedicated nursing care professional to join their team in El Paso, Texas.Job OverviewEmployment Type: Full-TimeShift: 12 hoursWeekend Requirements: Not specifiedWe offer a competitive salary and benefits package to our employees. According to the Bureau of Labor Statistics, the median annual salary for Registered...
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Healthcare Professional
2 weeks ago
El Paso, Texas, United States T&T Staff Management, Inc. Full timeAbout the RoleAs a Home Health Aide with T&T Staff Management, Inc., you will play a vital role in providing exceptional care and support to patients in their homes. This is an opportunity to make a meaningful difference in people's lives while working in a dynamic and compassionate environment.**Job Summary:**This position involves assisting patients with...