Customer Service Representative for Commercial Property

4 days ago


Mesquite, Texas, United States Independent Insurance Agents of Texas (IIAT) Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team at an IIAT member agency. As a key member of our commercial property insurance team, you will be responsible for providing exceptional service to our policyholders, assisting with policy updates and coverages, and working closely with our producing agents to drive new business growth.

Responsibilities
  • Provide top-notch service to existing policyholders, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist producing agents with marketing new and renewal business, including issuing certificates of insurance and invoicing.
  • Manage customer files and information, ensuring accuracy and up-to-date records.
  • Answer phone calls and respond to emails in a prompt and courteous manner.
  • Collaborate with the team to achieve sales and customer satisfaction goals.
Requirements
  • Hold a Texas CSR license.
  • Prior CSR experience in a commercial property and casualty agency.
  • Experience with Vertifore System / AMS 360.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer

We offer a competitive salary of $65,000.00 per year, a dynamic and supportive work environment, and opportunities for growth and development. If you are a motivated and customer-focused individual looking for a challenging and rewarding career in commercial insurance, we encourage you to apply.



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