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Customer Service Associate

1 month ago


Columbia, Missouri, United States Lisa Cravens - State Farm Agent Full time

h3JobOverview/h3AsaCustomerServiceRepresentativewithLisaCravens-StateFarmAgent,youwillplayavitalroleindeliveringexceptionalclientexperiencesthatdrivethegrowthofasuccessfulinsuranceagency.Yourattentiontodetail,customerserviceskills,andpassionforhelpingothersmakeyouanidealfit.Youwillenhanceyourcareerwhileresolvingcustomerinquiries,collaboratingwithotheragencyteammembers,andanticipatingtheneedsofthecommunitymembersyousupport.brbrWeareseekingadedicatedandempatheticteammemberwhoiscommittedtoprovidingprompt,accurate,andfriendlycustomerservice.Yourresponsibilitieswillincludeestablishingcustomerrelationships,providingservice,andusingacustomer-focusedreviewprocesstoeducatecustomersaboutinsuranceoptions.Youwillalsouseexemplarycommunicationtoefficientlymeettheneedsofcustomerswhilepromotingthedevelopmentofourbusiness.brbrKeyResponsibilities:ulliEstablishcustomerrelationshipsandfollowupwithcustomersasneeded./liliProvideprompt,accurate,andfriendlycustomerservice./liliUseacustomer-focused,needs-basedreviewprocesstoeducatecustomersaboutinsuranceoptions./liliUseexemplarycommunicationtoefficientlymeettheneedsofcustomerswhilepromotingthedevelopmentofourbusiness./li/ulBenefits:ulliHourlypaypluscommission/bonus/liliGrowthpotential/Opportunityforadvancementwithinmyoffice/liliPaidtimeoff(vacationandpersonal/sickdays)/liliHealthbenefits/liliValuablecareer-buildingexperience/li/ul