Retail Key Carrier Coordinator
1 month ago
At Marshalls, we're looking for a skilled and motivated Key Carrier to join our team. As a Key Carrier, you will play a key role in maintaining the store's operations and ensuring a positive customer experience.
Key Responsibilities:- Create a positive internal and external customer experience by providing exceptional service and resolving customer complaints in a timely and professional manner.
- Promote a culture of honesty and integrity, maintaining confidentiality and adhering to company policies and procedures.
- Act as Manager on Duty, adhering to company policy and procedure, and ensuring the store team performs tasks and activities in accordance with the store plan.
- Ensure accurate Associate coverage in service areas for a positive customer experience and maintain a safe environment.
- Communicate effectively with management and Associates, providing progress updates and feedback.
- Provide and accept recognition and constructive feedback, and provide feedback, recognition, and coaching to Associates.
- Partner with Management on Associate training needs to increase effectiveness and ensure adherence to all labor laws, policies, and procedures.
- Promote credit and loyalty programs, and support and participate in shrink reduction goals and programs.
- Able to work a flexible schedule, including nights and weekends.
- Team player, working effectively with peers and supervisors.
- Able to respond appropriately to changes in direction or unexpected situations.
- Knowledge of company standard software, systems, and procedures.
- Knowledge of merchandise flow in stores.
- Proven problem-solving skills.
- Able to effectively coach, delegate, and follow-up on multiple people/tasks.
- Able to act quickly under challenging circumstances.
- Capable of multi-tasking.
- Superior communication and organizational skills with attention to detail.
- 1 year retail, 6 months leadership experience.
Marshalls offers a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.
Eligible Associates may also receive 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.
Contact your TJX representative for more information.
This position has a starting pay range of $15.00 to $15.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
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