Patient Care Coordinator

5 days ago


Denham Springs, Louisiana, United States Lake After Hours Lake Urgent Care Full time
About Our Team

We are a dynamic healthcare organization dedicated to providing exceptional patient care at Lake Urgent Care.

Job Summary

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team. In this critical role, you will be the first point of contact for patients, ensuring their needs are met with empathy and professionalism.

Key Responsibilities:
  • Maintain high clinical and clerical standards, adhering to departmental policies and procedures.
  • Follow established scripting for patient interactions, prioritizing calls and directing them to the appropriate personnel efficiently.
  • Greet patients warmly, collect insurance cards and identification, and verify patient information while maintaining confidentiality.
  • Enter patient admitting information into our electronic medical records system, adding them to the clinic schedule as necessary.
  • Process payments, perform accounting duties, and maintain daily ledger balances and bank deposits.
  • Participate in quality improvement activities, attend staff educational programs, and demonstrate competency in accordance with our guidelines.
Requirements

To succeed in this role, you must have:

  • A High School Diploma or Equivalent.
  • Strong communication and interpersonal skills, with the ability to effectively present information and respond to questions from various stakeholders.
  • Technical proficiency in EMR, DocuTap, Excel Spreadsheet software, and MS Word Processing software.
Working Conditions

This role requires regular sitting, use of hands, and talking or hearing. You may be responsible for lifting supplies and equipment and may need to lift, position, and/or transfer patients.

Compensation and Benefits

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, plus a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.



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