Hearing Care Specialist

4 weeks ago


Asheboro, North Carolina, United States HearingLife Full time
Hearing Care Specialist Job Description

We are seeking a skilled Hearing Care Specialist to join our team at HearingLife. As a Hearing Care Specialist, you will play a critical role in helping patients hear better by providing clinical expertise to diagnose and treat hearing loss. Your primary responsibilities will include providing quality care and aftercare of dispensing services such as hearing tests, hearing aid fittings, educating and training hearing aid users on best practices. You will also be responsible for growing your patient population and meeting practice financial goals.

Responsibilities:
- Provide quality care and aftercare of dispensing services such as hearing tests, hearing aid fittings, educate and train hearing aid users of best practices.
- Perform checks on hearing aids and other amplification devices. This includes but is not limited to troubleshooting, conducting repairs to hearing aids, earmolds and cleaning of hearing aids.
- Achieve practice growth with a strong mindset on sales and key business metrics while maintaining ethical practice standards.
- Local community outreach including health fairs and developing physician relationships. You represent HearingLife as an advocate to making a life-changing difference.
- Counsel patients on the purchase of their hearing aids, devices, and accessories. Maintain a current understanding of third-party payors and various payment methods in accordance with federal and state laws.
- Understand and meet monthly, quarterly, and yearly clinical finance targets working closely with your PCC and Manager to achieve clinics financial KPIs.
- Support Telehealth initiatives (Remote Care) to expand patient care and product portfolio including but not limited conducting hearing tests, coach and educate patients on hearing aid devices.
- Maintain continuing education requirements based on state requirements.
- Ability to operate audiometric equipment and to interpret the results.
- Ability to communicate test results and interpret and propose treatment in a manner easily understood by patients. Communication is key
- All other duties as assigned

Requirements:
- Active Hearing Aid Dispensing License or Audiology License in accordance with state requirements
- 2+ years Hearing Aid sales experience or 2 years equivalent in industry training under a licensed HIS or AuD

About Us:
HearingLife is a national hearing care company under the Demant umbrella and in association with Oticon. Built on a heritage of care, health, and innovation since 1904, HearingLife operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.

Benefits:
- PTO & Paid Holidays
- Work-Life balance is VERY important to us
- Medical, dental, vision, and HSA
- 401K+ Match
- Tuition Reimbursement
- Maternity Leave
- Short Term and Long-Term Disability coverage
- Free Life Insurance
- Pet Insurance
- Steeply discounted Hearing Aids and Products for you and your family members.
- Childcare Savings Program
- CEU Reimbursement

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