Regional Director of Operations

4 weeks ago

Reston, Virginia, United States Össur Full time
Regional Clinics Leader

A Regional Clinics Leader is responsible for overseeing the operations and performance of multiple clinics within a specific geographic region. This role involves strategic leadership, operational management, and coordination across several clinics to ensure consistency in service delivery, financial stability, and regulatory compliance.

Key Responsibilities:
  • Develop and implement strategies for the region's clinics to meet organizational goals.
  • Ensure each clinic aligns with the broader vision and objectives of the healthcare organization.
Operational Oversight:
  • Oversee the day-to-day operations of all clinics within the region.
  • Monitor clinic performance, including patient satisfaction, service quality, and operational efficiency.
Financial Management:
  • Ensure clinics within the region meet financial targets.
  • Allocate resources effectively, monitor budgets, and optimize revenue generation across clinics.
Compliance and Standards:
  • Ensure all clinics adhere to healthcare regulations and industry standards.
  • Monitor compliance with legal, safety, and quality guidelines.
Leadership and Team Management:
  • Lead a team of clinic managers or directors, providing guidance, mentoring, and performance management.
  • Foster a collaborative culture across the region to enhance communication and best practice sharing.
Patient Care Quality:
  • Drive initiatives to improve patient care and outcomes across the clinics.
  • Ensure the adoption of consistent, high-quality care protocols across the region.
Stakeholder Engagement:
  • Act as the key point of contact between regional clinics and senior executives or the corporate office.
  • Manage relationships with external stakeholders, such as local health authorities, insurance providers, and community organizations.
Growth and Expansion:
  • Identify opportunities for expansion or the addition of new services within the region.
  • Lead the integration of new clinics or services into the regional network.
Qualifications:

Education:

  • Bachelor's degree required, Master's or higher degree preferred.
  • Minimal 10+ Years Of Relevant Experience, Including Supervisory Or Advisory Experience And 5 Years In A Managerial Role.

Skills:

  • Strong leadership and organizational skills with the ability to manage multiple tasks and priorities.
  • Excellent communication, interpersonal skills, oral and written communication skills.
  • Ability to work collaboratively with internal and external stakeholders.
  • Able to move quickly in an ever-changing environment without supervision.
  • Exceptional leadership, time management, facilitation, and organizational skills.
  • Ability to communicate and coordinate with multiple layers of a healthcare organization, from executive leadership to clinicians.
  • Ability to build strong relationships across cross-functional local and national teams.

Work Environment:

  • This position may require occasional travel for conferences, meetings, school job fairs, and accreditation site visits.
  • The role involves a combination of office work, clinical oversight, and interaction with residents. Willingness to travel based on needs of the clinics and organization.

Company Responsibilities:

  • Exercise good use of company funds and property within the set guidelines. Always maintains an honest and professional attitude as the company's representative.
  • All employees must be aware, have knowledge, and shall have received general training in Össur's Quality requirements. Training takes place in the Onboarding process and in New Employee Orientation. More specific Quality training is job-specific. All training related to the quality management system is done in accordance with the Training Management Process (QM1681).
  • Contributes to a safe working environment by maintaining own workspace and reporting any potential hazards.
  • Adhere to Company's safety rules.
  • Adhere to Company Values – Honesty – Frugality – Courage.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

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