IT Support Specialist

4 weeks ago


Auburn, Alabama, United States Auburn University Full time

**Temporary IT Support Position**

This role provides technical assistance to students and staff at Auburn University, focusing on in-class technology, student computers, printer systems, plotters, and faculty tech needs. The successful candidate will be responsible for setting up and tuning classroom elements, configuring and diagnosing client hardware, and offering aid for software and equipment crashes.

Auburn University's Temporary Employment Services (TES) is an in-house support center that meets the temporary employment needs of the university. TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus.

The ideal candidate will have an Associate's degree in information technology or a similar field and possess excellent writing and communication skills. Proficiency in software such as CAD, 3D modeling, Office 365, and MMD Management is required. Additionally, the candidate should have a basic understanding of Enterprise Networks and experience with Windows and MacOS.

**Key Responsibilities:**

  • Provide technical assistance to students and staff during business hours
  • Set up and tune classroom elements
  • Configure and diagnose client hardware
  • Aid for software and equipment crashes

**Required Documents:**

  • Associate's degree in information technology or similar field
  • Excellent writing and communication skills
  • Software experience (CAD, 3D modeling, Office 365, MMD Management)
  • Basic understanding of Enterprise Networks
  • Experience with Windows and MacOS

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