Field Service Technician

3 weeks ago


Franklin TN, United States VIRTUALITY, INC. Full time

About the Job

We are seeking a skilled Field Service Technician to join our team at VIRTUALITY, INC. The ideal candidate will have a strong background in general maintenance, plumbing, and HVAC repair. This is a field-based position that requires the ability to work independently and effectively communicate with the office team and customers.

Key Responsibilities:

  • Complete service tickets in a designated territory with minimal direct supervision.
  • Document and communicate changes and problems to the office team.
  • Perform assigned tasks and work orders, ensuring quality, timing, and customer satisfaction.
  • Maintain a clean and organized work area.
  • Effectively document and communicate work executed in the field.

Requirements:

  • Proficient computer skills, including Microsoft 360.
  • Mobile phone skills, preferably iOS and Android.
  • Ability to work a flexible schedule, including on-call availability.
  • Reliable form of transportation.

Benefits:

  • Health, Life, Dental, Vision, and 401(k) offered.
  • Paid vacation and holidays.

Additional Information:

  • Normal service availability hours are 7:00am-6:00pm, with a 20% premium for before or after hours.
  • Rotational on-call schedule.
  • $0.50/mile reimbursement for company vehicle use.


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