Account Recovery Specialist

5 days ago


San Antonio, Texas, United States Yoh Full time

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. We strive to provide exceptional services and opportunities for individuals with diverse backgrounds and skills.

About the Role

We are seeking an experienced Account Recovery Specialist to join our team in San Antonio, TX. This 12-month contract position offers a unique opportunity to work with clients in a dynamic environment.

Key Responsibilities
  • Conduct thorough account reviews to identify recovery opportunities and develop effective strategies to resolve outstanding balances.
  • Cultivate strong relationships with clients to understand their needs and preferences, ensuring personalized service and timely resolution of issues.
  • Analyze financial data and market trends to stay up-to-date on industry developments and best practices.
  • Develop and implement tailored payment plans to meet client needs, promoting successful account recoveries and long-term relationships.
  • Collaborate with internal stakeholders to ensure seamless communication and efficient processing of accounts.
Requirements
  • Minimum 1 year of experience in debt collection or a related field, preferably from the banking industry.
  • Proven track record of success in resolving complex account issues and negotiating payment plans.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
  • Punctual and reliable, with a strong commitment to meeting deadlines and achieving goals.
  • Able to learn and adapt quickly, with a willingness to ask questions and seek guidance when needed.
What We Offer

We offer a competitive salary range of $21.00-$22.00 per hour, depending on experience and qualifications. Our comprehensive benefits package includes access to training and development opportunities, health insurance, and paid time off.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require accommodation in the application process, please visit our website for more information.



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