Automotive Sales Team Lead
3 weeks ago
As our Sales Manager, you'll be responsible for leading our new car sales team, overseeing day-to-day operations with enthusiasm and expertise. Your mission is to cultivate a thriving sales environment, enhance customer satisfaction, and achieve ambitious sales goals.
Key Responsibilities:
Lead & Inspire:
Recruit, train, and manage a top-performing sales team. Oversee schedules, conduct performance evaluations, and address any disciplinary actions to maintain a motivated and efficient team.
Drive Sales Performance:
Set and exceed monthly and annual sales targets. Develop strategic plans, manage budgets, and support your team in closing deals and achieving sales excellence.
Enhance Customer Experience:
Champion customer satisfaction by monitoring ratings, addressing concerns, and ensuring every customer receives exceptional service.
Strategic Leadership:
Develop and execute sales strategies, forecast annual sales, and manage inventory and purchasing. Implement effective sales control systems and drive continuous improvement.
Achieve Top CSI Scores:
Maintain a high Customer Satisfaction Index (CSI) through exceptional service and effective issue resolution.
Maintain Professionalism:
Maintain a polished appearance and professional demeanor to set a high standard for your team. Approach challenges proactively with a solutions-focused mindset.
Training & Compliance:
Conduct regular sales training, ensure compliance with automotive sales laws, and consult with department heads to align on advertising, equipment, and customer needs.
Adapt and Contribute:
Perform additional duties as needed to support the dealership's dynamic needs and overall success.
Requirements:
Extensive Sales Experience:
5+ years of progressive sales experience in the automotive dealership industry.
Management Experience:
1-2 years of management experience preferred, highlighting your capability to lead and develop a successful sales team.
Skills:
Exceptional communication, leadership, and organizational skills. Proficiency in MS Office and internet tools.
Education:
Associate or Bachelor's degree preferred but not required.
Mindset:
A professional demeanor with a solution-oriented approach and a commitment to continuous improvement in the industry.
Valid Driver's License and clean driving record.
Must be able to pass pre-employment screen (background & hair follicle drug test)
Equal Opportunity Employer:
Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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