Hotel Front Office Manager

4 weeks ago


Lake Placid, New York, United States Bluebird Lake Placid Full time
Job Title: Hotel Front Office Manager

We are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at Bluebird Lake Placid. As a key member of our hotel staff, you will be responsible for ensuring that every guest has an exceptional stay with us.

Key Responsibilities:
  • Lead operations at the front desk and act as the first point of contact for guests
  • Cultivate staff members who will go above and beyond our high customer satisfaction standards
  • Oversee all aspects of the reservations process, including room reservations, secure deposit, and confirmation
  • Manage front desk accounting functions, including cash banks, A/R, credit card processing, and night audit functions
  • Monitor reservations e-mail account and reply to e-mail correspondence in a timely and courteous manner
  • Maximize room revenue and train others in suggestive selling techniques and proper processing of reservations
  • Welcome and check-in guests in a friendly and efficient manner, exercising excellent customer service and phone etiquette
  • Point of contact during an emergency and be familiar with all emergency procedures as documented in hotel Emergency Manuals
  • Ensure transfer of information from shift to shift and maintain open lines of communication between the Front Desk and other departments
Requirements:
  • Prior hospitality experience of 1 year is required for this position
  • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position
  • Applicants must have a high school diploma or GED
  • Experience with MS office and bookkeeping skills desired
  • Showcase exceptional multitasking, communication, and management skills
About Us:

Bluebird Lake Placid is one of the largest and newest properties in the Lark Hotel Group portfolio. We offer a unique and dynamic work environment with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



  • Lake Placid, New York, United States Bluebird Lake Placid Full time

    Job Title: Hotel Front Office ManagerWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at Bluebird Lake Placid. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and leading the front desk team to deliver outstanding service.Key Responsibilities:Lead...


  • Lake Placid, New York, United States Bluebird Lake Placid Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at Bluebird Lake Placid. As a key member of our hotel operations team, you will be responsible for leading the front desk team and ensuring exceptional guest experiences.Key ResponsibilitiesLead and manage the front desk team, including hiring, training,...


  • Lake Placid, New York, United States Bluebird Lake Placid Full time

    Job Title: Hotel Front Office ManagerWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at Bluebird Lake Placid. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and leading our front desk operations.Key Responsibilities:Lead front desk operations and ensure...


  • Lake Placid, New York, United States Bluebird Lake Placid Full time

    Job Title: Hotel Front Office ManagerWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at Bluebird Lake Placid. As a key member of our front desk team, you will be responsible for ensuring that every guest has an exceptional stay with us.Key Responsibilities:Lead front desk operations and ensure the highest level of...


  • Lake Placid, New York, United States Bluebird Lake Placid Full time

    Job Title: Hotel Front Office ManagerWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at Bluebird Lake Placid. As a key member of our front desk team, you will be responsible for ensuring that every guest has an exceptional stay with us.Key Responsibilities:Lead front desk operations and ensure seamless guest...


  • Lake Placid, New York, United States Bluebird Lake Placid Full time

    We are seeking a highly motivated and experienced Hotel Front Office Manager to join our team at Bluebird Lake Placid. As a key member of our hotel operations, you will be responsible for ensuring that every guest has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff...


  • Lake Placid, New York, United States Bluebird Lake Placid Full time

    Job SummaryWe are seeking an experienced Front Office Manager to lead our front desk operations and provide exceptional guest experiences at Bluebird Lake Placid.Key ResponsibilitiesLead front desk operations and ensure seamless guest check-ins and check-outsDevelop and implement effective inventory and pricing strategies to maximize revenueManage front desk...


  • Lake Placid, New York, United States Bluebird Lake Placid Full time

    We are seeking a seasoned Hotel Front Office Manager to lead our front desk operations and provide exceptional guest experiences. This is a fantastic opportunity to join our team at Bluebird Lake Placid and take on a challenging role that requires strong leadership skills and a passion for delivering outstanding customer service.Key Responsibilities:Oversee...


  • Lake Placid, New York, United States Bluebird Lake Placid Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at Bluebird Lake Placid. As a key member of our hotel operations team, you will be responsible for leading the front desk and ensuring exceptional customer service for our guests.Key ResponsibilitiesManage front desk operations, including supervising staff...


  • Lake Placid, New York, United States Bluebird Lake Placid Full time

    Job Title: Hotel Front Office ManagerWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at Bluebird Lake Placid. As a key member of our hotel operations team, you will be responsible for ensuring that every guest has an exceptional stay with us.Key Responsibilities:Lead operations at the front desk, acting as the...


  • Lake Placid, New York, United States Essex Hotel Management Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Representative to join our team at the Hampton Inn & Suites - Lake Placid, NY. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a positive experience for all who visit our establishment.Key ResponsibilitiesGuest...


  • Lake Placid, New York, United States Bluebird Lake Placid Full time

    We are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at Bluebird Lake Placid. As a key member of our hotel operations team, you will be responsible for ensuring that every guest has an exceptional stay with us.Key Responsibilities:Lead operations at the front desk, acting as the first point of contact for guests and...

  • Hotel Room Attendant

    4 weeks ago


    Lake Placid, New York, United States Essex Hotel Management Full time

    Job Type: Full-timeDescription:The Crowne Plaza - Lake Placid, managed by Essex Hotel Management, is seeking a detail-oriented Housekeeping Associate to ensure guest rooms are clean, comfortable, and inviting. As a key member of our housekeeping team, you will work closely with colleagues to maintain high standards of cleanliness and presentation throughout...


  • Lake Placid, New York, United States Essex Hotel Management Full time

    Customer Service RepresentativeThe Hampton Inn & Suites - Lake Placid, NY, managed by Essex Hotel Management, is seeking a dedicated Customer Service Representative. As the first point of contact for our guests, this role is responsible for providing exceptional customer service and ensuring a positive experience for all who visit our establishment.Key...


  • Lake Placid, New York, United States Essex Hotel Management Full time

    Job Title: Guest Service AgentThe Hampton Inn & Suites - Lake Placid, NY, managed by Essex Hotel Management, is seeking a driven and customer-focused Guest Service Agent to provide exceptional service to our guests.Responsibilities:Provide warm and welcoming greetings to guests and visitorsCheck guests in and out of the hotel, ensuring accuracy and timely...


  • Lake Placid, New York, United States People Solutions Full time

    Job SummaryThe Hotel General Manager will oversee all aspects of hotel operations to ensure a memorable guest experience and efficient daily operations.Key Responsibilities:Manage hotel staff, including recruitment, training, and supervisionDevelop and implement strategies to achieve financial goalsEnsure high-quality guest service standards are metMonitor...


  • Lake Placid, New York, United States Essex Hotel Management Full time

    We are seeking a highly motivated and dedicated Guest Service Agent to join our team at the Hampton Inn & Suites in Lake Placid, NY. As the first point of contact for our guests, this role is crucial in providing exceptional customer service and ensuring a positive experience for all who visit our establishment.ResponsibilitiesSome of the key...


  • Lake Placid, New York, United States Cambria Hotel Lake Placid Full time

    Job Summary:The Cambria Hotel Lake Placid is seeking a skilled Maintenance Technician to join our team. As a key member of our maintenance team, you will be responsible for performing routine maintenance and repairs to ensure the hotel's facilities are safe, attractive, and efficiently operated.Key Responsibilities: Completes maintenance requests in a timely...


  • Lake Placid, New York, United States Essex Hotel Management Full time

    Job SummaryWe are seeking a skilled Bartender to join our team at the Crowne Plaza Lake Placid, managed by Essex Hotel Management. As a bartender, you will be responsible for creating a welcoming atmosphere for our guests while providing exceptional service. You will be expected to have a strong knowledge of cocktails, wines, and beers, as well as the...

  • Bartender

    4 weeks ago


    Lake Placid, New York, United States Essex Hotel Management Full time

    Job OverviewThe Crowne Plaza Lake Placid, managed by Essex Hotel Management, is seeking a skilled Bartender to join their team. As a key member of the hospitality staff, you will be responsible for providing exceptional service to guests while creating a welcoming atmosphere in the bar area.Responsibilities:Greet guests in a friendly and professional...