Senior Systems Administrator

4 weeks ago


Oklahoma City, Oklahoma, United States UIC Government Services and the Bowhead Family of Companies Full time
Job Summary

We are seeking a highly skilled Senior Systems Administrator to join our team at UIC Government Services and the Bowhead Family of Companies. As a key member of our IT department, you will be responsible for providing top-notch support to our end-users, ensuring the smooth operation of our enterprise systems, and collaborating with our Corporate IT Help Desk to maintain incident tickets and change requests.

Key Responsibilities
  • Provide advanced technical support to end-users, troubleshooting hardware, software, and network-related issues.
  • Install, configure, and maintain Windows operating systems, Microsoft Office Suite, and various specialty engineering and scientific development tools.
  • Coordinate with the Corporate IT Help Desk to track support using Remedy and maintain incident tickets and change requests.
  • Assist with the maintenance and monitoring of organizational mailboxes to ensure timely support to users.
  • Maintain and develop IT-related procedures to support the organization.
Requirements
  • Zero to two (0-2) years of professional experience in IT support.
  • Strong troubleshooting skills, analytical, and problem-solving skills.
  • Ability to multitask and assist others in resolving IT-related issues.
  • Knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment.
  • Strong understanding of current Microsoft-supported Windows operating systems.
  • Desirable: Linux operating system knowledge and DoD Directive Information Assurance Technical Level II certification.
Physical Demands
  • Must be able to lift up to 5 pounds.
  • Must be able to stand and walk for prolonged amounts of time.
  • Must be able to twist, bend, and squat periodically.
Security Clearance Requirements

Must currently hold a security clearance at the Public Trust level. US Citizenship is a requirement for Public Trust clearance at this location.



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