Document Collection Specialist

3 days ago


Hialeah, Florida, United States GRM Document Management Full time
Job Summary

This role is a vital part of the GRM Document Management team, responsible for maintaining our collection efforts and ensuring timely payment from customers. As a Collections Representative, you will collaborate with various departments to achieve this goal.

Key Responsibilities
  • Conduct daily collection calls to assigned accounts, documenting and updating activities in Salesforce.com.
  • Work closely with Account Managers to collect outstanding invoices and monitor customer payments.
  • Maintain accurate customer contact information and investigate queries.
  • Generate monthly credit/debit logs and create Purchase Orders in the Accounting System.
  • Process invoices from vendors weekly and answer telephone calls or take messages as needed.
Requirements
  • A minimum of 4 years of B2B collection experience is preferred.
  • Strong verbal and written communication skills are essential.
  • Proficiency in Microsoft Office is required.

We offer a competitive salary range of $45,000 - $65,000 per annum, depending on experience. Our comprehensive benefits package includes health insurance, retirement plan, paid time off, and more. GRM Document Management is an equal opportunity employer, committed to diversity and inclusion.



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