Lead Operations Manager

3 days ago


Bangor, Maine, United States Urban Air Adventure Parks Full time
Job Description:

This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results.

Cultivating a High-Performing Team

We are seeking an experienced Lead Operations Manager to oversee our evening shift operations at Urban Air Adventure Parks. As a key member of our management team, you will be responsible for leading and influencing staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity.

Key Responsibilities:

  • Supervise and direct staff to achieve exceptional customer service and operational excellence
  • Assist in hiring, retention, coaching, discipline, and training programs
  • Select, develop, and promote staff for more responsibility or internal opportunities
  • Manage inventory, expenses, and entertainment services
  • Maintain a safe, clean, and secure environment for guests and staff

Requirements:

  • 1+ year supervisory or management experience required
  • Strong communication and leadership skills
  • Computer skills essential - Microsoft Office (Excel, Word, PowerPoint)
  • Professional grooming and conduct must be constantly displayed
  • Ability to establish working relationships with all employees, management, and vendors
  • Appreciation of diversity and ability to work in a fast-paced environment

Salary Range: $55,000 - $65,000 per year, depending on experience

About Us: Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. We offer a dynamic and supportive work environment with opportunities for growth and development.



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