Grocery Order Fulfillment Specialist

5 days ago


Bethlehem, Pennsylvania, United States Wegmans Food Markets Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Wegmans Curbside Pickup team as a Store Shopper. As a key member of our team, you will be responsible for utilizing the latest technology to engage with customers through our app, shopping their orders, and staging them for pickup.

Key Responsibilities
  • Utilize technology to communicate with and fulfill customer orders
  • Accurately and efficiently fulfill customer orders and stage them in the fulfillment area
  • Properly handle product, use necessary equipment, and bag items to ensure they reach their destination safely
  • Accurately and efficiently scan items, make appropriate substitutions as needed, and process payments
  • Help maintain a clean, organized, and well-stocked workspace
  • May be expected to carry out other customer service duties within the store as necessary to fit the needs of the business
Requirements
  • Customer service experience, preferably in a food service, grocery, or retail setting
  • Ability to use a company-issued device to manage orders and communicate with customers
  • Verbal and written communication skills
  • Ability to take direction and work independently
What We Offer

At Wegmans, we believe in caring, respect, empowerment, high standards, and making a difference in the community. We offer a comprehensive benefits package, including paid time off, higher premium pay rates for working Sundays or on recognized holidays, health care benefits, a retirement plan, a generous scholarship program, and more.

We are proud to be a family-owned, mission-driven, values-based company that puts our people first. We offer flexibility in scheduling to help you balance your personal and work life, and we are committed to providing a safe and inclusive work environment.



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