Cashier/Sales Associate

1 month ago

Pryor, Oklahoma, United States Pryor Lumber Full time
Job Overview

Pryor Lumber is seeking a highly skilled and customer-focused Cashier/Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a checkout counter, and assisting customers with their queries.

Key Responsibilities
  • Provide a welcoming environment for customers by maintaining a clean and organized front end, including housekeeping tasks as needed.
  • Verbally greet all customers and provide a positive first impression.
  • Be able to answer a variety of basic questions concerning merchandise and its location in the store.
  • Answer phones promptly and transfer customers to the correct department.
  • Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.
  • Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
  • Promote store loyalty programs and seasonal promotions.
  • Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
  • Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
  • Maintain the displays and area around the checkout counter, including stocking and cleaning.
  • Understand and perform proper procedures for opening and closing the cash till.
  • Help store staff with other tasks as needed.
  • Attend all staff meetings.
  • Adhere to all store policies and safety standards.
Requirements
  • Outstanding customer service skills and a professional attitude.
  • Team player with a willingness to contribute wherever needed.
  • Good math and cash register skills.
  • Have a general understanding of store merchandise with a willingness to continually expand knowledge.
  • Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
  • Able to work flexible hours, including weekends and holidays.
  • Highly organized, ability to multi-task with acute attention to detail.
  • Able to communicate effectively with customers, co-workers, and management.
  • Able to lift and handle products of varying weight as needed to carry out cashier duties.
  • Understand how to efficiently operate the stores point-of-sale system. Knowledge of MS Word and PowerPoint is a plus.
Goals
  • Continually expand knowledge of all departments in the store.
  • Become a versatile employee, able to help in other areas when needed.
  • Boost overall sales by promoting the stores loyalty program and add-on sales.

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