Branch Operations Coordinator

1 week ago


Hastings, Nebraska, United States WELLS FARGO BANK Full time
About Wells Fargo Bank

We are a leading financial services company that provides a wide range of banking and financial services to individuals, businesses, and institutions. Our mission is to help our customers achieve their financial goals and improve their financial well-being.

About the Role

We are seeking a highly skilled and experienced Branch Operations Coordinator to join our team. As a Branch Operations Coordinator, you will play a critical role in supporting the day-to-day operations of our branches, ensuring that our customers receive exceptional service and that our business runs smoothly.

Key Responsibilities
  • Customer Service: Provide excellent customer service to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Transaction Processing: Accurately process and approve teller transactions, ensuring that all transactions are completed in accordance with our policies and procedures.
  • Operational Activities: Complete operational activities, such as reconciliations and audits, to ensure that our branches are running efficiently and effectively.
  • Risk Management: Identify and mitigate potential risks, such as fraud and security breaches, to protect our customers and our business.
  • Team Support: Provide support to our branch teams, including scheduling and operational tasks, to ensure that our branches are running smoothly.
Requirements
  • Experience: 2+ years of customer service and issue resolution experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Skills: Strong customer service skills, ability to work in a fast-paced environment, and excellent communication and problem-solving skills.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package to our employees.
  • Opportunities for Growth: We offer opportunities for growth and development, including training and education programs.
  • Diverse and Inclusive Work Environment: We are committed to creating a diverse and inclusive work environment, where all employees feel valued and respected.


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