Salon Reception and Administrative Manager
1 month ago
- Oversee the daily activities of the front desk and manage the salon's reception area.
- Recruit, train, and supervise reception and stylist assistant staff to maintain a smooth operation.
- Ensure that customer service is exceptional, and any issues are resolved professionally and promptly.
- Effectively manage client bookings, payments, and inquiries using the salon's management software.
- Employ sales techniques to promote salon services and products, driving business growth.
- Order front desk supplies as needed and maintain an organized inventory.
- Develop and implement strategies to create engaging content and manage the salon's social media presence.
- Collaborate with the owner to develop and execute marketing campaigns both online and offline.
- Analyze sales figures and client feedback to report on front desk productivity and provide insights for improvement.
- A proven track record of managing a team, preferably in a salon or spa environment.
- Proficiency in computer systems, including POS software and Microsoft Office Suite.
- Strong leadership skills to motivate and direct a team effectively.
- Excellent communication and customer service skills to deliver exceptional customer experiences.
- Knowledge of social media platforms and marketing strategies to drive business growth.
- A sales-driven mindset with the ability to identify opportunities and capitalize on them.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Flexibility to work during peak hours, including weekends and evenings.
- A high school diploma or equivalent; a degree in Business Administration, Hospitality, or a related field is preferred.
- At least 2 years of experience in a customer service management role.
- Certification or experience in beauty industry management is highly desirable.
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Sarasota, Florida, United States Poised Beauty Salon Full timeAbout Poised Beauty SalonWe are a dynamic team of passionate beauty professionals dedicated to delivering exceptional services and experiences to our clients. Our salon is a hub of creativity, client satisfaction, and innovation, making it an exciting place to work.Job Description:We are seeking a highly organized and charismatic individual to join us as a...
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