Inside Sales Representative/CSR
4 weeks ago
At National Trench Safety, we are seeking a highly skilled Inside Sales Representative/CSR to support our sales and operations teams. The ideal candidate will have excellent communication skills, a quick learning ability, and a strong attention to detail.
Key Responsibilities:
- Respond to customer inquiries, orders, and complaints in a timely and professional manner.
- Generate sales documents, including invoices, contracts, and pick lists, and distribute them to the relevant departments.
- Assist in resolving customer complaints and ensuring that customers are properly served.
- Provide data and backup data to customers and other branches as requested.
- Follow up with customers, branches, and shop/yard operations on open and unresolved customer issues.
- Report on out-of-line conditions affecting customer satisfaction.
Requirements:
- Minimum one year of experience working as an Inside Sales Rep or on a sales desk, preferably in the construction equipment industry or underground safety rental industry.
- Reliable transportation.
Why work for National Trench Safety?
- Competitive salary with a generous and comprehensive benefit package.
- 401(k) retirement plan with company match and immediate vesting.
- Team Ownership Program (TOP) grants an annual stock award to every active full-time employee.
- Flexible spending and health savings accounts.
- Basic and Voluntary life and disability insurance.
- Paid Time Off that is either awarded or begins to accrue on the first pay period.
- 8 paid holidays.
- Birthday and Work Anniversary holidays after one year of service.
- Incentive bonus plans.
- Educational assistance.
About Us: At National Trench Safety, we specialize in the rental and sale of excavation safety products. We equip job sites with everything from a barricade to complete site-specific trench shoring plans as well as the equipment required to execute the plan.
About our Team: Our team of employees is our most valuable asset and one of our customers' greatest resources. We are a customer service-focused organization, which can be reflected in our company culture and commitment to our customers.
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