HR Systems Analyst

5 days ago


Columbia, South Carolina, United States PearlCare Search Group Full time
HR Systems Analyst Job Description

At PearlCare Search Group, we are seeking an experienced HR Systems Analyst to join our team. As an HR Systems Analyst, you will be responsible for developing, supporting, and maintaining our core HR system while delivering excellent customer service to colleagues.

Key Responsibilities:

  • Troubleshoot system user issues and escalate where needed.
  • Conduct all activities to advise users on Workday and other HR system queries, documenting responses in the ticketing system and escalating to other parties as required.
  • Carry out testing of HR systems changes, maintaining test logs and project documentation.
  • Audit business process and completeness of tasks to highlight any system issues.
  • Act as the subject matter expert on HR system processes and data flows, supporting activities to assist with the transition and deployment of new systems into BAU.
  • Work closely with the business for all Workday release items and Continuous Improvement to understand requirements, solution design, and support the communications and training of changes.
  • Manage the resolution of defects of system issues escalating internally or externally as required.
  • Design and deliver training to other HR users on HR applications and systems, and provide day-to-day HR end-user support.
  • Improve data accuracy, recognizing data problems or inconsistencies and identify solutions to correct discrepancies.
  • Identify and recommend process improvements to improve the quality of HR information.
  • Lead on all US HR Reporting and Compliance requirements.
  • Assist with bi-annual Workday releases through researching Workday community, testing new functionality, and communicating changes to HR teams.
  • Supervise Data Coordinator by providing strong guidance, coaching, and mentoring on reporting and data.

Requirements:

  • Experience with cloud-based SaaS systems, particularly Workday.
  • Strong skills in data analysis, attention to detail, and accuracy.
  • IT literate, advanced knowledge of MS Excel, including pivot tables, vlookup, and macros.
  • Working knowledge of MS Outlook, MS Word, MS PowerPoint, and MS Visio.
  • Strong written and oral communication skills with the ability to listen, clarify, and share information easily.

Desirable:

  • Previous experience in a HR role and knowledge of HR processes.
  • Previous experience of using cloud business systems such as Workday.
  • Experience implementing cloud HR systems such as Workday.
  • Experience of working in professional services / legal sector.


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