Academic Success Coach
2 days ago
Chamberlain University is committed to raising the standard of nursing and healthcare education. As an Academic Support Advisor I, you will play a vital role in promoting student success through accurate and responsive advisement.
About the RoleThis position requires building a supportive environment that assists students to achieve their education goals by providing excellent customer service while identifying student needs and mentoring students to resolve potential academic issues.
Key Responsibilities- Assist students with course registration and ensure they understand degree and practicum application requirements.
- Advocate for the advising needs of students contributing to their successful enrollment, engagement, and completion of educational goals.
- Advise students on university policies and procedures, program requirements, and related academic matters.
- Closely monitor students to proactively identify at-risk scenarios and develop strategies to improve academic success.
- Utilize systems and student data to confirm and track enrollment, persistence, and graduation information.
- Coach students to explore alternatives to overcome barriers to persistence or graduation and make resource referrals when necessary.
- Bachelor's Degree Required
- 1+ year of experience in Higher Education Required
- Mandated hours: Tuesday-Friday 11AM-8PM CST, Saturday 8AM-5PM CST
- Outstanding customer service skills with 1+ years of customer service, academic advising, or related experience required
- High level of interpersonal, communication, and problem-solving skills
- Ability to work independently as well as function as part of a team
- Health, dental, vision, life, and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
$18.15 - $32.86 per hour
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Addison, Illinois, United States Chamberlain University Full timeJob OverviewWe are seeking a dedicated Academic Support Advisor I to promote student success through accurate and responsive advisement in the areas of academics, registration, persistence, and the student experience.About Chamberlain UniversityChamberlain University is committed to addressing the national nursing shortage through the development of...
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