Store Operations Manager

4 days ago


Joliet, Illinois, United States DDs Discounts Full time

About DDs Discounts

We are a dynamic retail company seeking an exceptional Store Operations Manager to lead our team. As a key member of our store leadership, you will be responsible for overseeing the daily operations of our store, ensuring a positive customer experience, and driving sales growth.

Job Summary:

The Store Operations Manager is responsible for managing all aspects of store operations, including supervision of staff, inventory management, visual merchandising, and loss prevention. This role requires strong leadership skills, excellent communication abilities, and a keen eye for detail.

Key Responsibilities:

  • Sales Floor Management: Supervise and train sales floor associates to provide exceptional customer service, achieve sales goals, and maintain a clean and organized store environment.
  • Inventory Management: Ensure accurate inventory levels, process receipts and returns, and maintain stockroom organization.
  • Visual Merchandising: Plan and implement visually appealing store displays, maintain brand standards, and ensure effective merchandise presentation.
  • Loss Prevention: Implement and monitor loss prevention strategies, investigate incidents, and maintain a secure store environment.
  • Administrative Tasks: Perform administrative duties, such as payroll administration, cash handling, and reporting, as assigned by the Store Manager.

Requirements:

  • Education: High school diploma or equivalent required; degree in business, retail, or related field preferred.
  • Experience: 2+ years of retail management experience, preferably in a supervisory role.
  • Skills: Excellent communication and leadership skills, ability to multitask, problem-solve, and prioritize tasks.
  • Certifications: Basic math skills, point-of-sale system experience, and knowledge of retail software applications.

Working Conditions:

This role requires working in a fast-paced retail environment, standing for long periods, and lifting up to 25 pounds. Must be available to work flexible hours, including evenings and weekends.

Estimated Salary: $55,000 - $65,000 per year, depending on location and experience.



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