Community Associate

4 weeks ago


Memphis, Tennessee, United States Regus Management Group, LLC Full time
About the Role

We are seeking a highly skilled and customer-focused Community Associate to join our team at Regus Management Group, LLC in Memphis. As a Community Associate, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide top-notch customer service and support to clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Manage and maintain the Regus center, ensuring it is clean, organized, and well-maintained.
  • Assist clients with administrative tasks, such as printing, scanning, and photocopying.
  • Coordinate and facilitate events and meetings, ensuring smooth execution and client satisfaction.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences.
Requirements
  • 1+ year of customer service experience, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
  • Basic IT skills, including proficiency in Microsoft Office and other software applications.
  • Legally eligible to work in the United States and at least 18 years old.
What We Offer
  • A competitive total compensation package, including a salary and benefits.
  • A bright and inspiring work environment, with opportunities for growth and development.
  • A professional workplace community, with a focus on customer satisfaction and teamwork.
  • A quarterly bonus plan program, with opportunities for additional compensation.

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