Museum Engagement Specialist

6 days ago


Washington, Washington, D.C., United States The Midtown Group Full time
Job Overview

The Midtown Group is seeking a highly motivated and engaging Museum Visitor Service Assistant to join our team. As a key member of our museum staff, you will provide exceptional customer service, engage visitors with natural history content, and contribute to the overall success of our institution.

About the Role

This is a contract position working a Wednesday-Sunday schedule, requiring flexibility and availability to work weekends and holidays. You will be standing for periods of time in warm conditions, so comfort and mobility are essential.

Key Responsibilities

- Provide information about exhibits, educational programs, and special events to visitors.
- Answer visitor inquiries to the best of your knowledge and provide museum maps upon request.
- Check and scan tickets for entry to the Butterfly Pavilion and ensure safety guidelines are followed.
- Facilitate educational experiences for visitors of all ages throughout the museum.
- Interact with visitors in exhibit spaces and help them engage with Natural History content through collections, activities, and programs.

Benefits

- Competitive estimated salary: $18-$20 per hour.
- Opportunity to grow with a dynamic company and develop your skills and expertise.
- Collaborative and supportive work environment.

Requirements

- Friendly, energetic, and engaging demeanor.
- Excellent customer service skills, especially in a fast-paced environment.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required; degree in a related field preferred.



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