Hospitality Operations Manager
2 days ago
Job Summary:
The Hospitality Operations Manager is responsible for overseeing the daily operations of a high-volume restaurant, ensuring exceptional guest satisfaction and maximizing financial performance.
Key Responsibilities:
- Supervise and manage employees to ensure excellent service and maintain a clean and safe environment.
- Develop and implement strategies to improve guest satisfaction and increase revenue.
- Monitor and control expenses, including food, labor, and overhead costs.
- Collaborate with other departments to ensure seamless execution of events and promotions.
- Provide ongoing training and coaching to employees to enhance their skills and knowledge.
Requirements:
- 4 years of experience in hospitality operations, preferably in a high-volume restaurant or hotel setting.
- Proven track record of improving guest satisfaction and increasing revenue.
- Strong leadership and communication skills, with the ability to motivate and inspire team members.
- Ability to analyze data and make informed decisions to drive business results.
- High school diploma or equivalent required; Bachelor's degree in Hospitality or related field preferred.
Benefits:
- A competitive salary range of $68,000 to $75,000 annually.
- Comprehensive health insurance plan.
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