Hospitality Operations Manager

2 days ago


Honolulu, Hawaii, United States Marriott Full time

Job Summary:

The Hospitality Operations Manager is responsible for overseeing the daily operations of a high-volume restaurant, ensuring exceptional guest satisfaction and maximizing financial performance.

Key Responsibilities:

  • Supervise and manage employees to ensure excellent service and maintain a clean and safe environment.
  • Develop and implement strategies to improve guest satisfaction and increase revenue.
  • Monitor and control expenses, including food, labor, and overhead costs.
  • Collaborate with other departments to ensure seamless execution of events and promotions.
  • Provide ongoing training and coaching to employees to enhance their skills and knowledge.

Requirements:

  • 4 years of experience in hospitality operations, preferably in a high-volume restaurant or hotel setting.
  • Proven track record of improving guest satisfaction and increasing revenue.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Ability to analyze data and make informed decisions to drive business results.
  • High school diploma or equivalent required; Bachelor's degree in Hospitality or related field preferred.

Benefits:

  • A competitive salary range of $68,000 to $75,000 annually.
  • Comprehensive health insurance plan.


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